JustFab: The phone contact is not recognised hence am un...
A JustFab customer review by GetHuman user ~Bolaji Martins from November 23rd, 2017
Background on ~Bolaji Martins's case
GetHuman: ~Bolaji Martins - can you tell our other JustFab customers when your case took place?
~Bolaji Martins: Yeah. It was middle of the night, on November 17th.
GetHuman: Did you reach out to JustFab, and if so, how?
GetHuman: And which of these common JustFab customer issues best describes the reason you wanted to talk to them?
(Shows ~Bolaji Martins a list of common JustFab problems)
~Bolaji Martins: "Refund" was why I was trying to call.
~Bolaji Martins's review of JustFab customer service
GetHuman: So how would you sum up your experience for GetHuman's JustFab customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bolaji Martins: The phone contact is not recognised hence am unable to get through to customer service.
GetHuman: Let's quantify your experience contacting JustFab. On a scale of 1 to 5, how easy is it go get help on a JustFab problem?
~Bolaji Martins: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bolaji Martins: I'd give them a five out of five on communication.
GetHuman: And what about JustFab's ability to quickly and effectively address your problem?
~Bolaji Martins: For that I would say one out of five.
GetHuman: And finally- any advice for other JustFab customers?
~Bolaji Martins: Call them early in the day or late. Don't forget any personal or account information you might need for JustFab to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bolaji Martins taken from his JustFab customer service problem that occurred on November 17th, 2017.