JustFab: Called earlier an told we are closed. Called on...
A JustFab customer review by GetHuman user ~shirley miller from November 25th, 2017
Background on ~shirley miller's case
GetHuman: ~shirley miller - can you tell our other JustFab customers when your case took place?
~shirley miller: Sure. It was morning, on November 15th.
GetHuman: Did you reach out to JustFab, and if so, how?
GetHuman: And which of these common JustFab customer issues best describes the reason you wanted to talk to them?
(Shows ~shirley miller a list of common JustFab problems)
~shirley miller: "Refund" was why I was trying to call.
~shirley miller's review of JustFab customer service
GetHuman: So how would you sum up your experience for GetHuman's JustFab customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shirley miller: Called earlier an told we are closed. Called one hour later told all. representatives are busy, your wait time is * min...
GetHuman: Let's quantify your experience contacting JustFab. On a scale of 1 to 5, how easy is it go get help on a JustFab problem?
~shirley miller: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shirley miller: I'd give them a four out of five on communication.
GetHuman: And what about JustFab's ability to quickly and effectively address your problem?
~shirley miller: For that I would say one out of five.
GetHuman: And finally- any advice for other JustFab customers?
~shirley miller: Call them early in the day or late. Don't forget any personal or account information you might need for JustFab to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shirley miller taken from his JustFab customer service problem that occurred on November 15th, 2017.