KLM Royal Dutch Airlines: very good service

A KLM Royal Dutch Airlines customer review by GetHuman user ~bill cairns from November 27th, 2017

Background on ~bill cairns's case

GetHuman: ~bill cairns - can you tell our other KLM Royal Dutch Airlines customers when your case took place?
~bill cairns: Sure. It was morning, on November 23rd.
GetHuman: Did you reach out to KLM Royal Dutch Airlines, and if so, how?
~bill cairns: I used the 866-434-0320 number I found for on the GetHuman KLM Royal Dutch Airlines customer phone number page I was on: KLM Royal Dutch Airlines Customer Service Phone Number
GetHuman: And which of these common KLM Royal Dutch Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~bill cairns a list of common KLM Royal Dutch Airlines problems)
~bill cairns: "Make a booking" was why I was trying to call.

~bill cairns's review of KLM Royal Dutch Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's KLM Royal Dutch Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bill cairns: very good service
GetHuman: Let's quantify your experience contacting KLM Royal Dutch Airlines. On a scale of 1 to 5, how easy is it go get help on a KLM Royal Dutch Airlines problem?
~bill cairns: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bill cairns: I'd give them a two out of five on communication.
GetHuman: And what about KLM Royal Dutch Airlines's ability to quickly and effectively address your problem?
~bill cairns: For that I would say three out of five.
GetHuman: And finally- any advice for other KLM Royal Dutch Airlines customers?
~bill cairns: Call them early in the day or late. Don't forget any personal or account information you might need for KLM Royal Dutch Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bill cairns taken from his KLM Royal Dutch Airlines customer service problem that occurred on November 23rd, 2017.

KLM Royal Dutch Airlines

3.00 of 5 stars | 36 reviews

~bill cairns's KLM Royal Dutch Airlines Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like KLM Royal Dutch Airlines, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with KLM Royal Dutch Airlines in any way.

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