Kaiser Permanente - California Customer Reviews

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Kaiser Permanente - California Ratings Summary

SUPPORT QUALITY
2.6
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
25.7
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


See how Kaiser Permanente - California has done over time on our Kaiser Permanente - California ratings page.
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Recent Kaiser Permanente - California Reviews 1 - 15 of 15

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 by Beckah - from 2 mos ago

so helpful. I appreciated that. thank you Kaiser. Read full review ›
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 by michael - from 9 mos ago

never do business with kaiser!!!!!!!!! Read full review ›
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 by ben 1212 - from 9 mos ago

i was in a payment plan with kaiser i receive a bill evry month and i pay it on time as i always do with all my bill, so i received a bill t Read full review ›
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 by Kaiser should improve - from 1 yr ago

If the prescription is ready and they know the number chart is not working. Why don't they call out the numbers loudly? Common Sense, right! Read full review ›
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 by Cchung - from 1 yr ago

Waited while my prescription was there the whole time. They placed it and never called my number. Read full review ›
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 by Anonymous - from 1 yr ago

I waited an hour just to receive my prescription. The number board was not working. The lady calling out the numbers was blocked by all the Read full review ›
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 by calbrads - from 1 yr ago

I chose Keiser based on two calls to member services, turns out both calls and operatrs knew nothing, everything they said was wrong. I am n Read full review ›
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 by still_waiting_for_real_h... - from 1 yr ago

It's always fun talking to Kaiser Member Services because they train them so well to deal with pissed off Kaiser members (it's hard to be a Read full review ›
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 by Anonymous - from 1 yr ago

Waited 45 minutes for a nurse recomendation to go to urgent care or er. Disconnected two times. Read full review ›
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 by Anonymous - from 1 yr ago

endless loops of automated messages. phone number posting on KP.org site only addresses limited concerns. Dept phone numbers are really hard Read full review ›
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 by Anonymous - from 1 yr ago

they're not smart Read full review ›
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 by Anonymous - from 1 yr ago

The person knew nothing about kaiser and different plans Read full review ›
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 by Anonymous - from 2 yrs ago

Pressing 1 at the first 3 menus is not good advice. This did not get me to the service I needed. Read full review ›
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 by Anonymous - from 2 yrs ago

A nightmare Read full review ›
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 by pamela pray - from 2 yrs ago

Seen at Kaiser date st.clinic pharmacy Oct.22 1:15PM.One of the pharmacy techs.noticed that I was having trouble breathing(asthma)and expedi Read full review ›
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