Kaiser Permanente - California Customer Reviews

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Kaiser Permanente - California Ratings Summary

SUPPORT QUALITY
2.4
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
18.6
MINUTES - AVERAGE
OVERALL RATING
2.7
OUT OF 5


See how Kaiser Permanente - California has done over time on our Kaiser Permanente - California ratings page.
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Recent Kaiser Permanente - California Reviews 1 - 15 of 51

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 by Anonymous - from 2 days ago

Very professional.. Read full review ›
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 by poopoyster - from 18 days ago

Kaiser's broken website will not allow me to make payments online. I spent over an hour being transferred among their dipsticks until finall Read full review ›
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 by Anonymous - from 22 days ago

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 by Anonymous - from 23 days ago

very poor service Read full review ›
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 by Disgruntled - from 1 mo ago

Called membership services and filed complaint. After three phone calls to voice mails, still waiting four days later to talk to someone. Read full review ›
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 by Anonymous - from 1 mo ago

long wait Read full review ›
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 by Anonymous - from 1 mo ago

representative left me on hold and hung up Read full review ›
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 by Erika Méndez - from 2 mos ago

Excelente servicio Read full review ›
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 by Anonymous - from 2 mos ago

Endless wait Read full review ›
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 by Anonymous - from 2 mos ago

Getting through to a representative means listening to a menu, waiting until it seems there is no more messages, and then suddenly there's a Read full review ›
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 by Pissed - from 3 mos ago

WE ARE TOO BUSY CALL BACK LATER, HANGS UP ON YOU Read full review ›
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 by intergra2000 - from 3 mos ago

I try more than 10 times in different browsers and I keep getting messages "End of Chat" and not even able to speak/chat with anyone in the Read full review ›
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 by Bob Leone - from 3 mos ago

Very helpful. had to transfer me to someone else to answer my question. But, it was fast and the person was very knowledgeable. Read full review ›
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 by Jukit - from 4 mos ago

Problem not solved (name spelling on card). need to call again. Read full review ›
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 by milotion 2010 - from 4 mos ago

very helpful staff Read full review ›
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