Kaiser Permanente - California Customer Reviews

HomeRead Customer ReviewsKaiser Permanente - California Customer Reviews

Kaiser Permanente - California Ratings Summary

SUPPORT QUALITY
2.4
OUT OF 5
COMMUNICATION
2.8
OUT OF 5
RESPONSIVENESS
18.2
MINUTES - AVERAGE
OVERALL RATING
2.7
OUT OF 5


See how Kaiser Permanente - California has done over time on our Kaiser Permanente - California ratings page.
Don't forget to weigh in
Add your review
Make sure you rate Kaiser Permanente - California too - we need to keep each other informed!


Recent Kaiser Permanente - California Reviews 1 - 15 of 51

Write your own review... 

 by CaliforniaPatient - from 9 days ago

I was transferred to another number, but the representative was very polite when she did so and gave me the number in case we were disconnec Read full review ›
Write your own review... 

 by Anonymous - from 1 mo ago

worked well for me. Thank you Read full review ›
Write your own review... 

 by Anonymous - from 1 mo ago

Very professional.. Read full review ›
Write your own review... 

 by poopoyster - from 1 mo ago

Kaiser's broken website will not allow me to make payments online. I spent over an hour being transferred among their dipsticks until finall Read full review ›
Write your own review... 

 by Anonymous - from 1 mo ago

Read full review ›
Write your own review... 

 by Anonymous - from 1 mo ago

very poor service Read full review ›
Write your own review... 

 by Disgruntled - from 2 mos ago

Called membership services and filed complaint. After three phone calls to voice mails, still waiting four days later to talk to someone. Read full review ›
Write your own review... 

 by Anonymous - from 2 mos ago

long wait Read full review ›
Write your own review... 

 by Anonymous - from 2 mos ago

representative left me on hold and hung up Read full review ›
Write your own review... 

 by Erika Méndez - from 3 mos ago

Excelente servicio Read full review ›
Write your own review... 

 by Anonymous - from 3 mos ago

Endless wait Read full review ›
Write your own review... 

 by Anonymous - from 4 mos ago

Getting through to a representative means listening to a menu, waiting until it seems there is no more messages, and then suddenly there's a Read full review ›
Write your own review... 

 by Pissed - from 4 mos ago

WE ARE TOO BUSY CALL BACK LATER, HANGS UP ON YOU Read full review ›
Write your own review... 

 by intergra2000 - from 4 mos ago

I try more than 10 times in different browsers and I keep getting messages "End of Chat" and not even able to speak/chat with anyone in the Read full review ›
Write your own review... 

 by Bob Leone - from 5 mos ago

Very helpful. had to transfer me to someone else to answer my question. But, it was fast and the person was very knowledgeable. Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful Kaiser Permanente - California information besides reviews

Most commonly sought information by Kaiser Permanente - California customers looking for reviews