Kaiser Permanente - California Customer Reviews

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Kaiser Permanente - California Ratings Summary

SUPPORT QUALITY
2.4
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
15.9
MINUTES - AVERAGE
OVERALL RATING
2.7
OUT OF 5


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Recent Kaiser Permanente - California Reviews 1 - 15 of 51

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 by RobThailand - from 3 days ago

It worked. I am in Thailand and I used this to call the toll free number. They could not hear me well, but it was good enough. I could hear Read full review ›
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 by Anonymous - from 22 days ago

We're too busy - hang up and call back Read full review ›
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 by frustratedT - from 24 days ago

Automated message saying call volume is too high and to try again later. I've been trying to get through for a month now! Read full review ›
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 by Semanoj - from 1 mo ago

had urgent personnel issue regarding contacting references. No phone contact available. Read full review ›
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 by Anonymous - from 1 mo ago

This number is for Northern California. I was asked to call a different number for San Diego. Read full review ›
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 by craig - from 2 mos ago

This does not work for Southern California. Read full review ›
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 by Anonymous SoCal - from 2 mos ago

after the voice mail prompts the system informed me call volume was high and to call later - then the system disconnected the call. This oc Read full review ›
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 by Packers1932 - from 3 mos ago

Member services will not accept calls at this time. 8:30 a.m. on a Thursday. Read full review ›
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 by Anonymous - from 3 mos ago

follow menu promps carefully Read full review ›
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 by Fed Up - from 3 mos ago

I'm ready to give up on kaiser, you can't ever reach a person unless you go thru the option to set up an appointment. In our case we travel Read full review ›
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 by anonymous - from 3 mos ago

i was transferred to a wrong customer no. that didn't know why i was transferred to them. Read full review ›
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 by Anonymous - from 3 mos ago

-- Read full review ›
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 by Anonymous - from 3 mos ago

They just tell you to 'hang up and call back' then disconnect Read full review ›
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 by ivaar - from 3 mos ago

Hung up and call again later. High volume of caller. All the time. Read full review ›
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 by Anonymous - from 3 mos ago

I called multiple times throughout the day and reached a machine that said the call volume was high, to call back later, and it terminated t Read full review ›
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