Kaiser Permanente - California Customer Reviews

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Kaiser Permanente - California Ratings Summary

SUPPORT QUALITY
2.5
OUT OF 5
COMMUNICATION
2.9
OUT OF 5
RESPONSIVENESS
17.1
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


See how Kaiser Permanente - California has done over time on our Kaiser Permanente - California ratings page.
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Recent Kaiser Permanente - California Reviews 1 - 15 of 51

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 by Anonymous - from 7 days ago

We are in SoCal. They said that they could not find us in the Northern CA system. They transferred me back to the general Kaiser help line Read full review ›
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 by Anonymous - from 12 days ago

northern californian number only. They couldn't even re-direct my call. They had to give me a phone number to call. The number they gave me Read full review ›
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 by Anonymous - from 21 days ago

I NEEDED YOU ADDRESS TO FILE CLM.NEED GIVE CHOICE FOR ADD IN YOUR AUTO SYS. Read full review ›
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 by Anonymous - from 28 days ago

My representative was very helpful. Read full review ›
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 by helperbot - from 30 days ago

Couldn't help me but redirected me to when and where I could get help. Read full review ›
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 by rootsmusic1 - from 1 mo ago

Without listening to my issue the representative simply said I had called Northern California Kaiser and connected me to the regular Souther Read full review ›
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 by phukhead - from 1 mo ago

gave up and hung up Read full review ›
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 by Bill - from 1 mo ago

This is a sales center only. They can't help you with anything else. A total waste of my time. Read full review ›
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 by Anonymous - from 1 mo ago

Thanks for that phone number Read full review ›
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 by Bill - from 2 mos ago

Very prompt easy to speak to and understood Read full review ›
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 by Anonymous - from 2 mos ago

No contact Read full review ›
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 by CaliforniaPatient - from 3 mos ago

I was transferred to another number, but the representative was very polite when she did so and gave me the number in case we were disconnec Read full review ›
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 by Anonymous - from 4 mos ago

worked well for me. Thank you Read full review ›
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 by Anonymous - from 4 mos ago

Very professional.. Read full review ›
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 by poopoyster - from 4 mos ago

Kaiser's broken website will not allow me to make payments online. I spent over an hour being transferred among their dipsticks until finall Read full review ›
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