Kaiser Permanente - California Customer Reviews

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Kaiser Permanente - California Ratings Summary

SUPPORT QUALITY
2.4
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
16.3
MINUTES - AVERAGE
OVERALL RATING
2.7
OUT OF 5


See how Kaiser Permanente - California has done over time on our Kaiser Permanente - California ratings page.
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Recent Kaiser Permanente - California Reviews 1 - 15 of 51

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 by Anonymous - from 20 days ago

Getting through to a representative means listening to a menu, waiting until it seems there is no more messages, and then suddenly there's a Read full review ›
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 by Pissed - from 1 mo ago

WE ARE TOO BUSY CALL BACK LATER, HANGS UP ON YOU Read full review ›
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 by intergra2000 - from 1 mo ago

I try more than 10 times in different browsers and I keep getting messages "End of Chat" and not even able to speak/chat with anyone in the Read full review ›
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 by Bob Leone - from 1 mo ago

Very helpful. had to transfer me to someone else to answer my question. But, it was fast and the person was very knowledgeable. Read full review ›
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 by Jukit - from 1 mo ago

Problem not solved (name spelling on card). need to call again. Read full review ›
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 by milotion 2010 - from 1 mo ago

very helpful staff Read full review ›
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 by Anonymous - from 2 mos ago

Northern California only Read full review ›
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 by kaiser customer - from 2 mos ago

At 40 minutes I hung up Read full review ›
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 by Anonymous - from 3 mos ago

This number is for Northern Ca members. I had to be transferred to Socal call center. Read full review ›
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 by Anonymous - from 3 mos ago

Little waiting today. My mother moved in with us in March, and it has been a month since we submitted forms for my mother to be added to my Read full review ›
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 by S. C. - from 4 mos ago

Googled for close to an hour so that I could the human resource dept. for a previously employed employee . After calling several numbers fin Read full review ›
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 by RobThailand - from 4 mos ago

It worked. I am in Thailand and I used this to call the toll free number. They could not hear me well, but it was good enough. I could hear Read full review ›
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 by Anonymous - from 4 mos ago

We're too busy - hang up and call back Read full review ›
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 by frustratedT - from 4 mos ago

Automated message saying call volume is too high and to try again later. I've been trying to get through for a month now! Read full review ›
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 by Semanoj - from 5 mos ago

had urgent personnel issue regarding contacting references. No phone contact available. Read full review ›
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