Kaiser Permanente - Georgia: I spoke to Joy Brannon, she was so rude! Nasty...
A Kaiser Permanente - Georgia customer review by GetHuman user ~sunshine from November 20th, 2017
Background on ~sunshine's case
GetHuman: ~sunshine - can you tell our other Kaiser Permanente - Georgia customers when your case took place?
~sunshine: Sure. It was morning, on November 15th.
GetHuman: Did you reach out to Kaiser Permanente - Georgia, and if so, how?
GetHuman: And which of these common Kaiser Permanente - Georgia customer issues best describes the reason you wanted to talk to them?
(Shows ~sunshine a list of common Kaiser Permanente - Georgia problems)
~sunshine: "Make/Chase a claim" was why I was trying to call.
~sunshine's review of Kaiser Permanente - Georgia customer service
GetHuman: So how would you sum up your experience for GetHuman's Kaiser Permanente - Georgia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sunshine: I spoke to Joy Brannon, she was so rude! Nasty attitude, I will never do business with Kaiser... all I can say, is that this woman is very racist on the phone, and I was very hurt by her comments!!!
GetHuman: Let's quantify your experience contacting Kaiser Permanente - Georgia. On a scale of 1 to 5, how easy is it go get help on a Kaiser Permanente - Georgia problem?
~sunshine: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sunshine: I'd give them a one out of five on communication.
GetHuman: And what about Kaiser Permanente - Georgia's ability to quickly and effectively address your problem?
~sunshine: For that I would say one out of five.
GetHuman: And finally- any advice for other Kaiser Permanente - Georgia customers?
~sunshine: Call them early in the day or late. Don't forget any personal or account information you might need for Kaiser Permanente - Georgia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sunshine taken from his Kaiser Permanente - Georgia customer service problem that occurred on November 15th, 2017.
Kaiser Permanente - Georgia
1.00 of 5 stars | 9 reviews
~sunshine's Kaiser Permanente - Georgia Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Kaiser Permanente - Georgia, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Kaiser Permanente - Georgia in any way.