Karmaloop.com: once i was off hold and able to talk to a rep...

A Karmaloop.com customer review by GetHuman user GetHuman-163647 from November 16th, 2017

Background on GetHuman-163647's case

GetHuman: GetHuman-163647 - can you tell our other Karmaloop.com customers when your case took place?
GetHuman-163647: Yeah. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Karmaloop.com, and if so, how?
GetHuman-163647: I used the 877-465-2762 number I found for on the GetHuman Karmaloop.com customer phone number page I was on: Karmaloop.com Customer Service Phone Number
GetHuman: And which of these common Karmaloop.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-163647 a list of common Karmaloop.com problems)
GetHuman-163647: "Make a purchase" was why I was trying to call.

GetHuman-163647's review of Karmaloop.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Karmaloop.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-163647: once i was off hold and able to talk to a rep, they were able to solve my problem quickly. my only critique is that the manner and tone of the rep was very apathetic.
GetHuman: Let's quantify your experience contacting Karmaloop.com. On a scale of 1 to 5, how easy is it go get help on a Karmaloop.com problem?
GetHuman-163647: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-163647: I'd give them a two out of five on communication.
GetHuman: And what about Karmaloop.com's ability to quickly and effectively address your problem?
GetHuman-163647: For that I would say one out of five.
GetHuman: And finally- any advice for other Karmaloop.com customers?
GetHuman-163647: Call them early in the day or late. Don't forget any personal or account information you might need for Karmaloop.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-163647 taken from his Karmaloop.com customer service problem that occurred on November 10th, 2017.

Karmaloop.com

1.00 of 5 stars | 27 reviews

GetHuman-163647's Karmaloop.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Karmaloop.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Karmaloop.com in any way.

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