the last three times I went to the KFC in brook...
A KFC customer review by GetHuman user ~TED DENIUS from November 20th, 2017
Background on ~TED DENIUS's case
GetHuman: ~TED DENIUS - can you tell our other KFC customers when your case took place?
~TED DENIUS: Yup. It was middle of the night, on November 14th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows ~TED DENIUS a list of common KFC problems)
~TED DENIUS: "Account Access" was why I was trying to call.
~TED DENIUS's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TED DENIUS: the last three times I went to the KFC in brookvill ohio jan.** being the latest lights on in store *:**pm five minutes before closing no one responded when I drove to the window girl said were closed I said what time do you close she said *:** Isaid it is *:** and signs on door says *:** also this has happend three weeks in a row and i was pissed on many other occasions when i ask for a three piece meal they seldom dont have what i ask for and give me a choice of what they have this is worng if this store is a franchise and someone has a loan thru a bank and they are not staying open their posted hours this is going to get legal my name is Ted Denius i live at **** leon drive west alexandria oh.I expect some free coupons in the mail or i will run a few ads in local newspapers raising ****. free chicken for this year **** someone is in breech of their legal responseabilty if you say your open serve your patrons.
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
~TED DENIUS: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TED DENIUS: I'd give them a four out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
~TED DENIUS: For that I would say three out of five.
GetHuman: And finally- any advice for other KFC customers?
~TED DENIUS: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TED DENIUS taken from his KFC customer service problem that occurred on November 14th, 2017.