Our family is a KFC regular customer but thanks...
A KFC customer review by GetHuman user ~gypsycat from November 20th, 2017
Background on ~gypsycat's case
GetHuman: ~gypsycat - can you tell our other KFC customers when your case took place?
~gypsycat: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows ~gypsycat a list of common KFC problems)
~gypsycat: "Overcharge/Strange charge" was why I was trying to call.
~gypsycat's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gypsycat: Our family is a KFC regular customer but thanks to a very rude manager will not be we made the mistake of asking for a doggybag for leftovers on our plates she came to our table several times insisting she bag the bones n NO MEATwas to leave the restaurant on the bone embarrassed us Several times the chicken was old n the grilled tasted horrible and anouther customer told us they were grabbing buffet chicken for Window orders we waited ** minutes to be waited on no line and the employees looked dirty I can say I have never lodged a complaint before on anyone but I felt the need to here the *th street KFC in rogers Ar is the worst experience n service I have ever encountered with management Bri was her name rude to an embarrassing level I will no longer consider this a fit dining establishment or will my friends n family and I will let our experience be known there was NO reason for her attitude and embarrassing my family especially considering she was too busy talking to her boyfriend
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
~gypsycat: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gypsycat: I'd give them a three out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
~gypsycat: For that I would say four out of five.
GetHuman: And finally- any advice for other KFC customers?
~gypsycat: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gypsycat taken from his KFC customer service problem that occurred on November 16th, 2017.
KFC
3.48 of 5 stars | 164 reviews
~gypsycat's KFC Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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