Kentucky Utilities Co: customer service rep was very rude and did not...
A Kentucky Utilities Co customer review by GetHuman user ~wow really from November 22nd, 2017
Background on ~wow really's case
GetHuman: ~wow really - can you tell our other Kentucky Utilities Co customers when your case took place?
~wow really: Sure. It was evening, on November 18th.
GetHuman: Did you reach out to Kentucky Utilities Co, and if so, how?
GetHuman: And which of these common Kentucky Utilities Co customer issues best describes the reason you wanted to talk to them?
(Shows ~wow really a list of common Kentucky Utilities Co problems)
~wow really: "Complaint" was why I was trying to call.
~wow really's review of Kentucky Utilities Co customer service
GetHuman: So how would you sum up your experience for GetHuman's Kentucky Utilities Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~wow really: customer service rep was very rude and did not listen to why I was making the call.
GetHuman: Let's quantify your experience contacting Kentucky Utilities Co. On a scale of 1 to 5, how easy is it go get help on a Kentucky Utilities Co problem?
~wow really: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~wow really: I'd give them a one out of five on communication.
GetHuman: And what about Kentucky Utilities Co's ability to quickly and effectively address your problem?
~wow really: For that I would say one out of five.
GetHuman: And finally- any advice for other Kentucky Utilities Co customers?
~wow really: Call them early in the day or late. Don't forget any personal or account information you might need for Kentucky Utilities Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~wow really taken from his Kentucky Utilities Co customer service problem that occurred on November 18th, 2017.