Keurig: I called over ** times and NO ONE solved my pro...
A Keurig customer review by GetHuman user ~Wow Help a girl out!! from November 21st, 2017
Background on ~Wow Help a girl out!!'s case
GetHuman: ~Wow Help a girl out!! - can you tell our other Keurig customers when your case took place?
~Wow Help a girl out!!: Yes. It was afternoon, on November 15th.
GetHuman: Did you reach out to Keurig, and if so, how?
GetHuman: And which of these common Keurig customer issues best describes the reason you wanted to talk to them?
(Shows ~Wow Help a girl out!! a list of common Keurig problems)
~Wow Help a girl out!!: "Cancel order" was why I was trying to call.
~Wow Help a girl out!!'s review of Keurig customer service
GetHuman: So how would you sum up your experience for GetHuman's Keurig customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Wow Help a girl out!!: I called over ** times and NO ONE solved my problems!!!!!
GetHuman: Let's quantify your experience contacting Keurig. On a scale of 1 to 5, how easy is it go get help on a Keurig problem?
~Wow Help a girl out!!: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Wow Help a girl out!!: I'd give them a five out of five on communication.
GetHuman: And what about Keurig's ability to quickly and effectively address your problem?
~Wow Help a girl out!!: For that I would say five out of five.
GetHuman: And finally- any advice for other Keurig customers?
~Wow Help a girl out!!: Call them early in the day or late. Don't forget any personal or account information you might need for Keurig to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Wow Help a girl out!! taken from his Keurig customer service problem that occurred on November 15th, 2017.