Keurig: Not helpful

A Keurig customer review by GetHuman user ~Keirig Sucks and they don't he from November 25th, 2017

Background on ~Keirig Sucks and they don't he's case

GetHuman: ~Keirig Sucks and they don't he - can you tell our other Keurig customers when your case took place?
~Keirig Sucks and they don't he: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to Keurig, and if so, how?
~Keirig Sucks and they don't he: I used the 866-901-2739 number I found for on the GetHuman Keurig customer phone number page I was on: Keurig Customer Service Phone Number
GetHuman: And which of these common Keurig customer issues best describes the reason you wanted to talk to them?
(Shows ~Keirig Sucks and they don't he a list of common Keurig problems)
~Keirig Sucks and they don't he: "Complaint" was why I was trying to call.

~Keirig Sucks and they don't he's review of Keurig customer service

GetHuman: So how would you sum up your experience for GetHuman's Keurig customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Keirig Sucks and they don't he: Not helpful
GetHuman: Let's quantify your experience contacting Keurig. On a scale of 1 to 5, how easy is it go get help on a Keurig problem?
~Keirig Sucks and they don't he: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Keirig Sucks and they don't he: I'd give them a four out of five on communication.
GetHuman: And what about Keurig's ability to quickly and effectively address your problem?
~Keirig Sucks and they don't he: For that I would say five out of five.
GetHuman: And finally- any advice for other Keurig customers?
~Keirig Sucks and they don't he: Call them early in the day or late. Don't forget any personal or account information you might need for Keurig to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Keirig Sucks and they don't he taken from his Keurig customer service problem that occurred on November 16th, 2017.

Keurig

4.22 of 5 stars | 58 reviews

~Keirig Sucks and they don't he's Keurig Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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