Keurig: Satisfaction in today's robot answering machine...

A Keurig customer review by GetHuman user ~Space warp from November 27th, 2017

Background on ~Space warp's case

GetHuman: ~Space warp - can you tell our other Keurig customers when your case took place?
~Space warp: Sure. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Keurig, and if so, how?
~Space warp: I used the 866-901-2739 number I found for on the GetHuman Keurig customer phone number page I was on: Keurig Customer Service Phone Number
GetHuman: And which of these common Keurig customer issues best describes the reason you wanted to talk to them?
(Shows ~Space warp a list of common Keurig problems)
~Space warp: "Complaint" was why I was trying to call.

~Space warp's review of Keurig customer service

GetHuman: So how would you sum up your experience for GetHuman's Keurig customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Space warp: Satisfaction in today's robot answering machines. Who knew ! Yours truly, the "Z" man
GetHuman: Let's quantify your experience contacting Keurig. On a scale of 1 to 5, how easy is it go get help on a Keurig problem?
~Space warp: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Space warp: I'd give them a five out of five on communication.
GetHuman: And what about Keurig's ability to quickly and effectively address your problem?
~Space warp: For that I would say five out of five.
GetHuman: And finally- any advice for other Keurig customers?
~Space warp: Call them early in the day or late. Don't forget any personal or account information you might need for Keurig to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Space warp taken from his Keurig customer service problem that occurred on November 22nd, 2017.

Keurig

4.22 of 5 stars | 58 reviews

~Space warp's Keurig Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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