Kia Motor Co: I am very dissapointed with kia...they took * p...

A Kia Motor Co customer review by GetHuman user GetHuman-315321 from November 26th, 2017

Background on GetHuman-315321's case

GetHuman: GetHuman-315321 - can you tell our other Kia Motor Co customers when your case took place?
GetHuman-315321: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to Kia Motor Co, and if so, how?
GetHuman-315321: I used the 866-331-5632 number I found for on the GetHuman Kia Motor Co customer phone number page I was on: Kia Motor Co Customer Service Phone Number
GetHuman: And which of these common Kia Motor Co customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-315321 a list of common Kia Motor Co problems)
GetHuman-315321: "Cancel booking" was why I was trying to call.

GetHuman-315321's review of Kia Motor Co customer service

GetHuman: So how would you sum up your experience for GetHuman's Kia Motor Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-315321: I am very dissapointed with kia...they took * payments out on line instead of one for the same day and month.....be careful paying on line...
GetHuman: Let's quantify your experience contacting Kia Motor Co. On a scale of 1 to 5, how easy is it go get help on a Kia Motor Co problem?
GetHuman-315321: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-315321: I'd give them a four out of five on communication.
GetHuman: And what about Kia Motor Co's ability to quickly and effectively address your problem?
GetHuman-315321: For that I would say five out of five.
GetHuman: And finally- any advice for other Kia Motor Co customers?
GetHuman-315321: Call them early in the day or late. Don't forget any personal or account information you might need for Kia Motor Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-315321 taken from his Kia Motor Co customer service problem that occurred on November 19th, 2017.

Kia Motor Co

3.00 of 5 stars | 13 reviews

GetHuman-315321's Kia Motor Co Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Kia Motor Co, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Kia Motor Co in any way.

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