KitchenAid: Told me to call their main number. :(
A KitchenAid customer review by GetHuman user ~John Smit from November 19th, 2017
Background on ~John Smit's case
GetHuman: ~John Smit - can you tell our other KitchenAid customers when your case took place?
~John Smit: Yes. It was middle of the night, on November 15th.
GetHuman: Did you reach out to KitchenAid, and if so, how?
GetHuman: And which of these common KitchenAid customer issues best describes the reason you wanted to talk to them?
(Shows ~John Smit a list of common KitchenAid problems)
~John Smit: "Returns" was why I was trying to call.
~John Smit's review of KitchenAid customer service
GetHuman: So how would you sum up your experience for GetHuman's KitchenAid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~John Smit: Told me to call their main number. :(
GetHuman: Let's quantify your experience contacting KitchenAid. On a scale of 1 to 5, how easy is it go get help on a KitchenAid problem?
~John Smit: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~John Smit: I'd give them a five out of five on communication.
GetHuman: And what about KitchenAid's ability to quickly and effectively address your problem?
~John Smit: For that I would say two out of five.
GetHuman: And finally- any advice for other KitchenAid customers?
~John Smit: Call them early in the day or late. Don't forget any personal or account information you might need for KitchenAid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~John Smit taken from his KitchenAid customer service problem that occurred on November 15th, 2017.