Kleenex: Great service and issue resolved. Person was v...
A Kleenex customer review by GetHuman user ~anonymous from November 17th, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other Kleenex customers when your case took place?
~anonymous: Yes I can. It was morning, on November 7th.
GetHuman: Did you reach out to Kleenex, and if so, how?
GetHuman: And which of these common Kleenex customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Kleenex problems)
~anonymous: "Technical support" was why I was trying to call.
~anonymous's review of Kleenex customer service
GetHuman: So how would you sum up your experience for GetHuman's Kleenex customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: Great service and issue resolved. Person was very knowledgeable and friendly.
GetHuman: Let's quantify your experience contacting Kleenex. On a scale of 1 to 5, how easy is it go get help on a Kleenex problem?
~anonymous: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a five out of five on communication.
GetHuman: And what about Kleenex's ability to quickly and effectively address your problem?
~anonymous: For that I would say five out of five.
GetHuman: And finally- any advice for other Kleenex customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Kleenex to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Kleenex customer service problem that occurred on November 7th, 2017.
Kleenex
5.00 of 5 stars | 7 reviews
~anonymous's Kleenex Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Kleenex, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Kleenex in any way.