Kohl's Credit: Was helpful with the issue that needed to be resolved

A Kohl's Credit customer review by GetHuman user GetHuman-431661 from November 27th, 2017

Background on GetHuman-431661's case

GetHuman: GetHuman-431661 - can you tell our other Kohl's Credit customers when your case took place?
GetHuman-431661: Sure. It was middle of the night, on November 26th.
GetHuman: Did you reach out to Kohl's Credit, and if so, how?
GetHuman-431661: I used the 800-564-5740 number I found for on the GetHuman Kohl's Credit customer phone number page I was on: Kohl's Credit Customer Service Phone Number
GetHuman: And which of these common Kohl's Credit customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-431661 a list of common Kohl's Credit problems)
GetHuman-431661: "Complaint" was why I was trying to call.

GetHuman-431661's review of Kohl's Credit customer service

GetHuman: So how would you sum up your experience for GetHuman's Kohl's Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-431661: Was helpful with the issue that needed to be resolved
GetHuman: Let's quantify your experience contacting Kohl's Credit. On a scale of 1 to 5, how easy is it go get help on a Kohl's Credit problem?
GetHuman-431661: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-431661: I'd give them a two out of five on communication.
GetHuman: And what about Kohl's Credit's ability to quickly and effectively address your problem?
GetHuman-431661: For that I would say one out of five.
GetHuman: And finally- any advice for other Kohl's Credit customers?
GetHuman-431661: Call them early in the day or late. Don't forget any personal or account information you might need for Kohl's Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-431661 taken from his Kohl's Credit customer service problem that occurred on November 26th, 2017.

Kohl's Credit

3.00 of 5 stars | 33 reviews

GetHuman-431661's Kohl's Credit Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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