I have been a member of LA fitness for almost...
A LA Fitness customer review by GetHuman user ~Miami Customer from November 20th, 2017
Background on ~Miami Customer's case
GetHuman: ~Miami Customer - can you tell our other LA Fitness customers when your case took place?
~Miami Customer: Yup. It was morning, on November 14th.
GetHuman: Did you reach out to LA Fitness, and if so, how?
GetHuman: And which of these common LA Fitness customer issues best describes the reason you wanted to talk to them?
(Shows ~Miami Customer a list of common LA Fitness problems)
~Miami Customer: "Complaint About a Visit" was why I was trying to call.
~Miami Customer's review of LA Fitness customer service
GetHuman: So how would you sum up your experience for GetHuman's LA Fitness customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Miami Customer: I have been a member of LA fitness for almost * years, when I went to enroll my fianc**** they told me it was not possible to add her to my membership. I ended up enrolling her in her own membership but I thought to my self let me call customer service. After proceeding to customer service they were great in helping me add my fianc**** to my family account for the best price possible and canceling and refunding the $*** membership I set up for her! Great Customer service LA Fitness. Stay away from commission sellers in the gym they will lie to you to make a bigger buck!
GetHuman: Let's quantify your experience contacting LA Fitness. On a scale of 1 to 5, how easy is it go get help on a LA Fitness problem?
~Miami Customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Miami Customer: I'd give them a five out of five on communication.
GetHuman: And what about LA Fitness's ability to quickly and effectively address your problem?
~Miami Customer: For that I would say five out of five.
GetHuman: And finally- any advice for other LA Fitness customers?
~Miami Customer: Call them early in the day or late. Don't forget any personal or account information you might need for LA Fitness to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Miami Customer taken from his LA Fitness customer service problem that occurred on November 14th, 2017.