La fitness is a lairs . they lied to me about...
A LA Fitness customer review by GetHuman user ~Iryna from November 23rd, 2017
Background on ~Iryna's case
GetHuman: ~Iryna - can you tell our other LA Fitness customers when your case took place?
~Iryna: Sure. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to LA Fitness, and if so, how?
GetHuman: And which of these common LA Fitness customer issues best describes the reason you wanted to talk to them?
(Shows ~Iryna a list of common LA Fitness problems)
~Iryna: "Setup Service" was why I was trying to call.
~Iryna's review of LA Fitness customer service
GetHuman: So how would you sum up your experience for GetHuman's LA Fitness customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Iryna: La fitness is a lairs . they lied to me about a grace period just to get me sign in . when I came back to cancel he said he never said it.. . I sock with a huge bill every month. don't you go there. They all mean once you sign up. You on your own no help what so ever to push you to get personal trainer . I called customer service but they refuse to do anything and the only way is to pay $*** to bough the contract! for what? for service i don't use . Like you have to hire a professional trainer just for me. there kids training not professionals for god sake ! I hate LA FITNESS. I hope they burn in ****. I will prey for people to wake up and don't believe their "Professional sale persons" and the day they go out of business!
GetHuman: Let's quantify your experience contacting LA Fitness. On a scale of 1 to 5, how easy is it go get help on a LA Fitness problem?
~Iryna: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Iryna: I'd give them a one out of five on communication.
GetHuman: And what about LA Fitness's ability to quickly and effectively address your problem?
~Iryna: For that I would say two out of five.
GetHuman: And finally- any advice for other LA Fitness customers?
~Iryna: Call them early in the day or late. Don't forget any personal or account information you might need for LA Fitness to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Iryna taken from his LA Fitness customer service problem that occurred on November 22nd, 2017.