LCEC: took awhile to get a human.

A LCEC customer review by GetHuman user ~Janelle from November 14th, 2017

Background on ~Janelle's case

GetHuman: ~Janelle - can you tell our other LCEC customers when your case took place?
~Janelle: Yes I can. It was evening, on November 4th.
GetHuman: Did you reach out to LCEC, and if so, how?
~Janelle: I used the 800-599-2356 number I found for on the GetHuman LCEC customer phone number page I was on: LCEC Customer Service Phone Number
GetHuman: And which of these common LCEC customer issues best describes the reason you wanted to talk to them?
(Shows ~Janelle a list of common LCEC problems)
~Janelle: "Book appointment" was why I was trying to call.

~Janelle's review of LCEC customer service

GetHuman: So how would you sum up your experience for GetHuman's LCEC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Janelle: took awhile to get a human.
GetHuman: Let's quantify your experience contacting LCEC. On a scale of 1 to 5, how easy is it go get help on a LCEC problem?
~Janelle: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Janelle: I'd give them a five out of five on communication.
GetHuman: And what about LCEC's ability to quickly and effectively address your problem?
~Janelle: For that I would say four out of five.
GetHuman: And finally- any advice for other LCEC customers?
~Janelle: Call them early in the day or late. Don't forget any personal or account information you might need for LCEC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Janelle taken from his LCEC customer service problem that occurred on November 4th, 2017.

LCEC

4.25 of 5 stars | 3 reviews

~Janelle's LCEC Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like LCEC, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with LCEC in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!