La-Z-Boy: Bailey did an excellent job of understanding my...

A La-Z-Boy customer review by GetHuman user ~Rick from November 26th, 2017

Background on ~Rick's case

GetHuman: ~Rick - can you tell our other La-Z-Boy customers when your case took place?
~Rick: Yeah. It was evening, on November 23rd.
GetHuman: Did you reach out to La-Z-Boy, and if so, how?
~Rick: I used the 800-375-6890 number I found for on the GetHuman La-Z-Boy customer phone number page I was on: La-Z-Boy Customer Service Phone Number
GetHuman: And which of these common La-Z-Boy customer issues best describes the reason you wanted to talk to them?
(Shows ~Rick a list of common La-Z-Boy problems)
~Rick: "Complaint" was why I was trying to call.

~Rick's review of La-Z-Boy customer service

GetHuman: So how would you sum up your experience for GetHuman's La-Z-Boy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rick: Bailey did an excellent job of understanding my request and helping me most professionally. I would come here immediately if I have another problem with Lazy Boy. Number is hard to find, but the service is outstanding!
GetHuman: Let's quantify your experience contacting La-Z-Boy. On a scale of 1 to 5, how easy is it go get help on a La-Z-Boy problem?
~Rick: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rick: I'd give them a three out of five on communication.
GetHuman: And what about La-Z-Boy's ability to quickly and effectively address your problem?
~Rick: For that I would say five out of five.
GetHuman: And finally- any advice for other La-Z-Boy customers?
~Rick: Call them early in the day or late. Don't forget any personal or account information you might need for La-Z-Boy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rick taken from his La-Z-Boy customer service problem that occurred on November 23rd, 2017.

La-Z-Boy

3.20 of 5 stars | 52 reviews

~Rick's La-Z-Boy Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like La-Z-Boy, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with La-Z-Boy in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!