LabCorp Customer Reviews

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LabCorp Ratings Summary

SUPPORT QUALITY
2.5
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
17.7
MINUTES - AVERAGE
OVERALL RATING
2.7
OUT OF 5


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Recent LabCorp Reviews 1 - 15 of 182

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 by liz - from 17 days ago

total time of call 4 min 30 secs-received answer to question Read full review ›
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 by eileen n - from 19 days ago

spoke to janet in billing, she was excellent and answered my question Read full review ›
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 by Anonymous - from 19 days ago

Called once and was hung up on when I didn't have an invoice number. (I was calling to find out why I hadn't been invoiced!) Called again an Read full review ›
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 by Jim W - from 25 days ago

First call, I was hung up on during call transfer. Called back and waited 5 minutes to get a representative. Read full review ›
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 by Livinginthe904 - from 27 days ago

My issue was settled very quickly. Read full review ›
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 by iwantsomegoodservicelabc... - from 1 mo ago

We called a week ago for service regarding creating an account but was never called back to set up an account. We had to call them again in Read full review ›
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 by Max - from 1 mo ago

Couldn't have asked for a nicer person. Took care of the problem right away. Read full review ›
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 by Mom waiting - from 1 mo ago

There was a computer glitch problem. The lady I talked to sent it to IT and mailed me a copy of my results. Very Helpful! Read full review ›
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 by Sunny - from 1 mo ago

The lady who talked to me was very helpful in addressing my issue although my health care professional will still have to call them to updat Read full review ›
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 by Pokie - from 1 mo ago

Answered every question extremely kindly at the end of the day. I called near closing time. Read full review ›
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 by zelda - from 1 mo ago

This number was a much shorter wait - I was still on hold with the number Labcorp provided. You do not have to give them a credit card prior Read full review ›
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 by Bobo - from 1 mo ago

avoid this company at ALL COSTS. Unprofessional and give you the run around Read full review ›
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 by andee_daisy - from 1 mo ago

The waiting area was dirty. The front office clerk was gone for more than 15 minutes. There was patient information visible in the front wi Read full review ›
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 by Anonymous - from 1 mo ago

was good Read full review ›
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 by Anonymous - from 1 mo ago

Hopefully the insurance claim problem will be corrected. Read full review ›
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