LabCorp Customer Reviews

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LabCorp Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
18.9
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent LabCorp Reviews 1 - 15 of 143

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 by Anonymous - from 5 days ago

The customer service rep was very helpful and seemed to understand my situation. Now to wait and see if they processs claim correctly. Read full review ›
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 by mercurialone1 - from 5 days ago

The customer service is helpful, Labcorp itself is an abomination of disorganization, mistakes and incompetence. Read full review ›
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 by Anonymous - from 6 days ago

Wait time- 15 min that day but called 5 times over 2 weeks to schedule Wouldn't accept insurance as didn't understand military insurance Lab Read full review ›
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 by Iwantquestback - from 8 days ago

One person working!!!!!!one person working and she talks way to much I had an appointment but that obviously did not mean squat. Read full review ›
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 by Annon - from 11 days ago

After five minutes I gave up on the call. Read full review ›
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 by Linda - from 13 days ago

Walked in to get lab work. If it wasn't for room full of patients, I would not have known to reach in window and sign in. Person was keying Read full review ›
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 by Anonymous - from 17 days ago

closed Read full review ›
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 by noemail - from 19 days ago

At the Hollywood Fl. location the have been prompt and efficient, except the front desk personnel are rude and don't want to answer question Read full review ›
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 by Anonymous - from 26 days ago

The representatives were attentive enough but they couldn't deliver my result. I talked to 3 reps for almost 2 hours Read full review ›
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 by Gina R. - from 27 days ago

The gentleman that helped me was very customer service oriented- I truly give a 5- star rating! Read full review ›
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 by me - from 28 days ago

I wanted lab results; the woman told me "didn't you ask your doctor for that?" I told her the new law requires that labs send results direct Read full review ›
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 by dek3 - from 1 mo ago

routing back and forth. no resolution. can't get lab results! Read full review ›
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 by Michael - from 1 mo ago

While Labcorp customer service at the clinic was excellent, I find the patient care service to be as poor a customer service experience as I Read full review ›
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 by sarahk - from 1 mo ago

Worked very well for me. Press 3 for patient, then dont press anything else. Youll automatically be routed to someone. Read full review ›
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 by Anonymous - from 1 mo ago

Excellent. No wait. Just press 3 for patients. Dont enter anything else and hold. Read full review ›
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