LabCorp Customer Reviews

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LabCorp Ratings Summary

SUPPORT QUALITY
2.3
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
18.3
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent LabCorp Reviews 1 - 15 of 143

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 by Turaais - from 21 hrs ago

Results are never sent to my doctor and every week the nurse at the doctors has to call up LabCorp and request the results be sent over even Read full review ›
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 by Lsumon - from 5 days ago

I was on hold only a short time and promptly transferred to another dept. The operator saw the issue and hopefully it will be remedied. Read full review ›
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 by D. - from 10 days ago

Due to missing lab results, I was transferred to Tami in South Carolina. She was very friendly and helpful. She called my doctor's office Read full review ›
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 by Lost the Job - from 13 days ago

After waiting 2 weeks for the results of an employer mandated drug screen, I was told today that my specimen has been lost. I have missed th Read full review ›
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 by Pattaka - from 13 days ago

Agent was good but in a hurry to get rid of me and so she hung up before I could ask any questions. Read full review ›
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 by Anonymous - from 20 days ago

waited 15 minutes and operator could not confirm appt. date, only supervisor could do that an d she was not there, Read full review ›
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 by Anonymous - from 21 days ago

required a transfer. The first person was great but unable to help me. The second was the usual terrible labcorp employee Read full review ›
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 by Anonymous - from 26 days ago

transfered to 5 different people and given incorrect info. Told something very different when I called back the next morning about test res Read full review ›
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 by sophie - from 1 mo ago

She told me not to change my son diaper in the bathroom. What is this role? Have anyone heard about this before? Her name Don sound Loke fu Read full review ›
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 by Anonymous - from 1 mo ago

The customer service rep was very helpful and seemed to understand my situation. Now to wait and see if they processs claim correctly. Read full review ›
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 by mercurialone1 - from 1 mo ago

The customer service is helpful, Labcorp itself is an abomination of disorganization, mistakes and incompetence. Read full review ›
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 by Anonymous - from 1 mo ago

Wait time- 15 min that day but called 5 times over 2 weeks to schedule Wouldn't accept insurance as didn't understand military insurance Lab Read full review ›
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 by Iwantquestback - from 1 mo ago

One person working!!!!!!one person working and she talks way to much I had an appointment but that obviously did not mean squat. Read full review ›
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 by Annon - from 1 mo ago

After five minutes I gave up on the call. Read full review ›
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 by Linda - from 1 mo ago

Walked in to get lab work. If it wasn't for room full of patients, I would not have known to reach in window and sign in. Person was keying Read full review ›
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