Lands' End: this number sends you straight into a circular...
A Lands' End customer review by GetHuman user GetHuman-436689 from November 17th, 2017
Background on GetHuman-436689's case
GetHuman: GetHuman-436689 - can you tell our other Lands' End customers when your case took place?
GetHuman-436689: Yes. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Lands' End, and if so, how?
GetHuman: And which of these common Lands' End customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-436689 a list of common Lands' End problems)
GetHuman-436689: "Make a purchase" was why I was trying to call.
GetHuman-436689's review of Lands' End customer service
GetHuman: So how would you sum up your experience for GetHuman's Lands' End customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-436689: this number sends you straight into a circular loop of musak holding and menu options.
GetHuman: Let's quantify your experience contacting Lands' End. On a scale of 1 to 5, how easy is it go get help on a Lands' End problem?
GetHuman-436689: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-436689: I'd give them a three out of five on communication.
GetHuman: And what about Lands' End's ability to quickly and effectively address your problem?
GetHuman-436689: For that I would say four out of five.
GetHuman: And finally- any advice for other Lands' End customers?
GetHuman-436689: Call them early in the day or late. Don't forget any personal or account information you might need for Lands' End to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-436689 taken from his Lands' End customer service problem that occurred on November 11th, 2017.