Lenovo Customer Reviews

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Lenovo Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
18.1
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent Lenovo Reviews 1 - 15 of 52

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 by Joe - from 18 days ago

Were not able to answer any of my questions. Every question that I asked they responded that they could not find any info online. Read full review ›
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 by Anonymous - from 18 days ago

the pits! My brand new machine is not working the way it's supposed to. The tech is inept. Read full review ›
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 by suwho - from 25 days ago

It's not the poor support people, per se. The whole company is lousy. I've had a year of nightmares going thru two computers. Never again! Read full review ›
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 by jon - from 26 days ago

was able to get a person. Have to navigate a few phone trees first. Read full review ›
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 by DCHICO - from 1 mo ago

Connected me to the right department and handed me off with the second rep already knowing my name and the issue. Great support, was off the Read full review ›
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 by Kevin - from 3 mos ago

Didn't solve the problem, just told me to call in. I asked if they could repair the device, and all they said was call in. Read full review ›
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 by russ - from 3 mos ago

I have a think pad sent out for windows to be reinstalled then about 2 weeks ago video card is messed up called teck and spent 89.00 they tr Read full review ›
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 by Anonymous - from 5 mos ago

Worst ever doesn't seem knowlegeable Read full review ›
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 by Anonymous - from 6 mos ago

You just hung up after on hold 15 min Read full review ›
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 by Debbs - from 6 mos ago

I had a complicated issue - product did not work out of the box; store says a Lenovo issue and Lenovo says a store issue. I asked to speak t Read full review ›
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 by M_in_NJ - from 7 mos ago

This is the # for Lenovo Thinkpad technical support. Got routed to native English speaking tech support person in Atlanta, Georgia. After se Read full review ›
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 by Anonymous - from 7 mos ago

They are totally useless folks. Read full review ›
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 by why me - from 7 mos ago

Repeatedly called for issue, given different advice each time. Had to go to supervisor level twice, first didn't answer. Solution was a 5 Read full review ›
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 by Nick - from 8 mos ago

Even managed to book a call back at 1.00pm but nothing transpired. Read full review ›
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 by pod-not - from 8 mos ago

Agent couldn't access a quote provided by another agent. Did not have email or fax access. Suggested I try the telephone support number. :-( Read full review ›
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