Lenovo Customer Reviews

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Lenovo Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.6
OUT OF 5
RESPONSIVENESS
18.3
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent Lenovo Reviews 1 - 15 of 52

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 by pasha - from 22 days ago

waste service Read full review ›
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 by Anonymous - from 30 days ago

waste Read full review ›
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 by ireklats - from 2 mos ago

Just got my laptop fixed, they changed my uneven clickpad, now the scrolling doesn't work! chatted online, Laura D disconnected me not even Read full review ›
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 by juster - from 2 mos ago

want online chat Read full review ›
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 by asshat - from 2 mos ago

Called lenovo to find out options for ordering boot media/cd key for windows 8.1 (or options to get windows 7 instead) and I was told that I Read full review ›
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 by Joe - from 3 mos ago

Were not able to answer any of my questions. Every question that I asked they responded that they could not find any info online. Read full review ›
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 by Anonymous - from 3 mos ago

the pits! My brand new machine is not working the way it's supposed to. The tech is inept. Read full review ›
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 by suwho - from 3 mos ago

It's not the poor support people, per se. The whole company is lousy. I've had a year of nightmares going thru two computers. Never again! Read full review ›
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 by jon - from 3 mos ago

was able to get a person. Have to navigate a few phone trees first. Read full review ›
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 by DCHICO - from 4 mos ago

Connected me to the right department and handed me off with the second rep already knowing my name and the issue. Great support, was off the Read full review ›
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 by Kevin - from 5 mos ago

Didn't solve the problem, just told me to call in. I asked if they could repair the device, and all they said was call in. Read full review ›
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 by russ - from 5 mos ago

I have a think pad sent out for windows to be reinstalled then about 2 weeks ago video card is messed up called teck and spent 89.00 they tr Read full review ›
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 by Anonymous - from 8 mos ago

Worst ever doesn't seem knowlegeable Read full review ›
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 by Anonymous - from 9 mos ago

You just hung up after on hold 15 min Read full review ›
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 by Debbs - from 9 mos ago

I had a complicated issue - product did not work out of the box; store says a Lenovo issue and Lenovo says a store issue. I asked to speak t Read full review ›
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