Lenovo Customer Reviews

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Lenovo Ratings Summary

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
2.6
OUT OF 5
RESPONSIVENESS
19.1
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent Lenovo Reviews 1 - 15 of 33

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 by Anonymous - from 1 mo ago

Worst ever doesn't seem knowlegeable Read full review ›
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 by Anonymous - from 2 mos ago

You just hung up after on hold 15 min Read full review ›
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 by Debbs - from 2 mos ago

I had a complicated issue - product did not work out of the box; store says a Lenovo issue and Lenovo says a store issue. I asked to speak t Read full review ›
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 by M_in_NJ - from 3 mos ago

This is the # for Lenovo Thinkpad technical support. Got routed to native English speaking tech support person in Atlanta, Georgia. After se Read full review ›
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 by Anonymous - from 3 mos ago

They are totally useless folks. Read full review ›
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 by why me - from 3 mos ago

Repeatedly called for issue, given different advice each time. Had to go to supervisor level twice, first didn't answer. Solution was a 5 Read full review ›
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 by Nick - from 4 mos ago

Even managed to book a call back at 1.00pm but nothing transpired. Read full review ›
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 by pod-not - from 4 mos ago

Agent couldn't access a quote provided by another agent. Did not have email or fax access. Suggested I try the telephone support number. :-( Read full review ›
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 by Anonymous - from 4 mos ago

They suck Read full review ›
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 by tom - from 5 mos ago

Really can't rate their service. Been on hold for 45 min and that is after I called this number and was transferred. I may cancel my order Read full review ›
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 by Barb - from 5 mos ago

I used the phone # above and was pleasantly surprised. Other than them wanting an order number which I didn't have because I needed technic Read full review ›
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 by Darwin Dason - from 5 mos ago

Poor Service Read full review ›
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 by Unhappy in Marin - from 6 mos ago

No go, Lenovo. Problem not solved. Read full review ›
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 by Anonymous - from 7 mos ago

I should have purchased a computer from ANYone else. LENOVO is the worst for customer service! The brand new computer failed and when I sent Read full review ›
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 by locrian - from 7 mos ago

By far the worst customer support I've ever experienced in 25 years of dealing with computer companies and their support arms. Read full review ›
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