Lenovo Customer Reviews

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Lenovo Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.7
OUT OF 5
RESPONSIVENESS
19.1
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


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Recent Lenovo Reviews 1 - 15 of 33

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 by DCHICO - from 7 days ago

Connected me to the right department and handed me off with the second rep already knowing my name and the issue. Great support, was off the Read full review ›
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 by Kevin - from 1 mo ago

Didn't solve the problem, just told me to call in. I asked if they could repair the device, and all they said was call in. Read full review ›
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 by russ - from 2 mos ago

I have a think pad sent out for windows to be reinstalled then about 2 weeks ago video card is messed up called teck and spent 89.00 they tr Read full review ›
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 by Anonymous - from 4 mos ago

Worst ever doesn't seem knowlegeable Read full review ›
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 by Anonymous - from 5 mos ago

You just hung up after on hold 15 min Read full review ›
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 by Debbs - from 5 mos ago

I had a complicated issue - product did not work out of the box; store says a Lenovo issue and Lenovo says a store issue. I asked to speak t Read full review ›
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 by M_in_NJ - from 6 mos ago

This is the # for Lenovo Thinkpad technical support. Got routed to native English speaking tech support person in Atlanta, Georgia. After se Read full review ›
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 by Anonymous - from 6 mos ago

They are totally useless folks. Read full review ›
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 by why me - from 6 mos ago

Repeatedly called for issue, given different advice each time. Had to go to supervisor level twice, first didn't answer. Solution was a 5 Read full review ›
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 by Nick - from 7 mos ago

Even managed to book a call back at 1.00pm but nothing transpired. Read full review ›
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 by pod-not - from 7 mos ago

Agent couldn't access a quote provided by another agent. Did not have email or fax access. Suggested I try the telephone support number. :-( Read full review ›
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 by Anonymous - from 8 mos ago

They suck Read full review ›
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 by tom - from 8 mos ago

Really can't rate their service. Been on hold for 45 min and that is after I called this number and was transferred. I may cancel my order Read full review ›
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 by Barb - from 9 mos ago

I used the phone # above and was pleasantly surprised. Other than them wanting an order number which I didn't have because I needed technic Read full review ›
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 by Darwin Dason - from 9 mos ago

Poor Service Read full review ›
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