Lenovo Customer Reviews

“Representative from Atlanta, Georgia instead of a third-world country. Very excellent service. Guided me through computer issues and sent ou” Read full review ›

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by debbieb - from 4 mos ago

“Called technical support about a problem with power manager/battery on a thinkpad under warranty. A very helpful technician determined the p” Read full review ›

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by Anonymous - from 4 mos ago

“Called Lenovo technical support about a problem with power manager/battery under warranty. Technician determined the problem was with the ba” Read full review ›

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by Mdenney - from 5 mos ago

“Sad to say I will never purchase from lenovo again. Ordered for christmas with a ship date of dec 19 and upgraded 2 day shipping. confirmati” Read full review ›

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by A.K - from 5 mos ago

“They Had me send it it back and got computer back in 4 days FIXED” Read full review ›

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by Anonymous - from 6 mos ago

“I wanted to track my order status and they always said they wanted two business days to get that information. I got the same answer everytim” Read full review ›

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by HLambert - from 6 mos ago

“Customer Service reps. know limited English making communication difficult. HUGE language barrier. ” Read full review ›

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by AJ LAMBERT - from 6 mos ago

“Lenovo has the best service for a computer company ever. I called up to enquire about their build quality which i heard about, i ended up by” Read full review ›

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by lenovo_fanboy - from 6 mos ago

“ANY Lenovo is a GREAT experience, especially Lenovo's Enhanced Experience. Reccommended to anyone.” Read full review ›

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by Anonymous - from 10 mos ago

“Simply the wors customer service I have ever encountered. More calls than I can count, 3 visits from Lenovo techs, computer is in worse sha” Read full review ›

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by usss - from 10 mos ago

“Please don't buy lenovo they have horrible costumer care. I sent my y560 for repairs but I since then they are sitting on their asses and do” Read full review ›

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by Anonymous - from 1 yr ago

“On-line build process is flawed, machines built in China with poor QA/QC, sales support is firewalled from tech support. Unresponsive cust” Read full review ›

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by someone - from 1 yr ago

“Been Waiting a 3rd time today because inept representatives can't help customers. Worst Service recieved in last 40 years.” Read full review ›

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by someone - from 1 yr ago

“Rep didn't understand English, transferred me to wrong department for second time today. Already been waiting 2 hours today just to talk to ” Read full review ›

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by someone - from 1 yr ago

“This is my first phone call of the day, took 15 minutes to carefully explain my problem. It was not understood because representative did no” Read full review ›

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