Light In The Box: hi am trying to claim a gift given to me by you...
A Light In The Box customer review by GetHuman user ~catherine kamau from November 21st, 2017
Background on ~catherine kamau's case
GetHuman: ~catherine kamau - can you tell our other Light In The Box customers when your case took place?
~catherine kamau: Yeah. It was morning, on November 14th.
GetHuman: Did you reach out to Light In The Box, and if so, how?
GetHuman: And which of these common Light In The Box customer issues best describes the reason you wanted to talk to them?
(Shows ~catherine kamau a list of common Light In The Box problems)
~catherine kamau: "Make a purchase" was why I was trying to contact.
~catherine kamau's review of Light In The Box customer service
GetHuman: So how would you sum up your experience for GetHuman's Light In The Box customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~catherine kamau: hi am trying to claim a gift given to me by your site.catherine
GetHuman: Let's quantify your experience contacting Light In The Box. On a scale of 1 to 5, how easy is it go get help on a Light In The Box problem?
~catherine kamau: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~catherine kamau: I'd give them a one out of five on communication.
GetHuman: And what about Light In The Box's ability to quickly and effectively address your problem?
~catherine kamau: For that I would say two out of five.
GetHuman: And finally- any advice for other Light In The Box customers?
~catherine kamau: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Light In The Box to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~catherine kamau taken from his Light In The Box customer service problem that occurred on November 14th, 2017.