Lincoln National Life Insurance: I cant believe the way you treat someone with a...
A Lincoln National Life Insurance customer review by GetHuman user ~Anonymous from November 14th, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Lincoln National Life Insurance customers when your case took place?
~Anonymous: Yeah. It was afternoon, on November 13th.
GetHuman: Did you reach out to Lincoln National Life Insurance, and if so, how?
GetHuman: And which of these common Lincoln National Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Lincoln National Life Insurance problems)
~Anonymous: "Update account information" was why I was trying to call.
~Anonymous's review of Lincoln National Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Lincoln National Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: I cant believe the way you treat someone with a open claim. I have not received a check since *-*-**** I call they tell me they don't have enough information and that they sent out letter on *-*-**** and today is *-*-**** how can you treat people that depend on that check like that (Terrible company)
GetHuman: Let's quantify your experience contacting Lincoln National Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Lincoln National Life Insurance problem?
~Anonymous: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a five out of five on communication.
GetHuman: And what about Lincoln National Life Insurance's ability to quickly and effectively address your problem?
~Anonymous: For that I would say two out of five.
GetHuman: And finally- any advice for other Lincoln National Life Insurance customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Lincoln National Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Lincoln National Life Insurance customer service problem that occurred on November 13th, 2017.