Long Island Railroad: press * for rep.

A Long Island Railroad customer review by GetHuman user GetHuman-427319 from November 21st, 2017

Background on GetHuman-427319's case

GetHuman: GetHuman-427319 - can you tell our other Long Island Railroad customers when your case took place?
GetHuman-427319: Yes. It was evening, on November 16th.
GetHuman: Did you reach out to Long Island Railroad, and if so, how?
GetHuman-427319: I used the 718-217-5477 number I found for on the GetHuman Long Island Railroad customer phone number page I was on: Long Island Railroad Customer Service Phone Number
GetHuman: And which of these common Long Island Railroad customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-427319 a list of common Long Island Railroad problems)
GetHuman-427319: "Loyalty program" was why I was trying to call.

GetHuman-427319's review of Long Island Railroad customer service

GetHuman: So how would you sum up your experience for GetHuman's Long Island Railroad customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-427319: press * for rep.
GetHuman: Let's quantify your experience contacting Long Island Railroad. On a scale of 1 to 5, how easy is it go get help on a Long Island Railroad problem?
GetHuman-427319: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-427319: I'd give them a two out of five on communication.
GetHuman: And what about Long Island Railroad's ability to quickly and effectively address your problem?
GetHuman-427319: For that I would say three out of five.
GetHuman: And finally- any advice for other Long Island Railroad customers?
GetHuman-427319: Call them early in the day or late. Don't forget any personal or account information you might need for Long Island Railroad to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-427319 taken from his Long Island Railroad customer service problem that occurred on November 16th, 2017.

Long Island Railroad

3.40 of 5 stars | 55 reviews

GetHuman-427319's Long Island Railroad Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Long Island Railroad, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Long Island Railroad in any way.

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