Los Angeles Department of Water & Power Customer Reviews

“Customer service was substandard, even though the rep Mrs. Panta spoke fluent English. I called at 7:30 am on a Friday, so I was not put on” Read full review ›

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by Dumbass Sinan Ozyol - from 9 mos ago

“It's been a month, and I have not yet received a duplicate of the invoice I asked for last month. When I called to tell them that, the guy ” Read full review ›

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by melmarkowitz - from 10 mos ago

“trying to get someone is done poorly for customer service. the recording keeps asking you to repeast the info. doesnt understand. becomes” Read full review ›

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by Dumbass Sinan Ozyol - from 10 mos ago

“They're very nice, but the first person I talked to didn't let me finish my sentence before transferring me to the wrong department.” Read full review ›

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by Jongo - from 1 yr ago

“The man was a total jerk. They ask these framed questions that aren't yes/no, then get really frustrated when it takes you more than 1 word ” Read full review ›

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by Anonymous - from 2 yrs ago

“Surprisingly, they were actually very helpful, responsive, and willing to solve the problem. ” Read full review ›

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by Anonymous - from 2 yrs ago

“If you are nice and as them to "help" and are pleasant, they can be very accomodating” Read full review ›

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by Anonymous - from 2 yrs ago

“Good, quick service. I called at 11:00 on a Tuesday morning. Hitting 0 on the second menu put me right through.” Read full review ›

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by Anonymous - from 2 yrs ago

“The man who answered sounded like he hated his life! ” Read full review ›

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by caweena - from 2 yrs ago

“LOOOOOOOON wait, so put it on the speaker phone and on hold.” Read full review ›

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