Los Angeles Department of Water & Power: No help , waiting forever to talk to a human*an...
A Los Angeles Department of Water & Power customer review by GetHuman user ~juliana astalis from November 21st, 2017
Background on ~juliana astalis's case
GetHuman: ~juliana astalis - can you tell our other Los Angeles Department of Water & Power customers when your case took place?
~juliana astalis: Sure. It was morning, on November 15th.
GetHuman: Did you reach out to Los Angeles Department of Water & Power, and if so, how?
GetHuman: And which of these common Los Angeles Department of Water & Power customer issues best describes the reason you wanted to talk to them?
(Shows ~juliana astalis a list of common Los Angeles Department of Water & Power problems)
~juliana astalis: "Setup service" was why I was trying to call.
~juliana astalis's review of Los Angeles Department of Water & Power customer service
GetHuman: So how would you sum up your experience for GetHuman's Los Angeles Department of Water & Power customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~juliana astalis: No help , waiting forever to talk to a human*and then the system had problems.*Last week I was able to talk to somebody and*I thought I had the problem solved.*Not at all, start this week again no*results yet.*Need to talk to somebody asap.*Can I get same help ?????
GetHuman: Let's quantify your experience contacting Los Angeles Department of Water & Power. On a scale of 1 to 5, how easy is it go get help on a Los Angeles Department of Water & Power problem?
~juliana astalis: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~juliana astalis: I'd give them a one out of five on communication.
GetHuman: And what about Los Angeles Department of Water & Power's ability to quickly and effectively address your problem?
~juliana astalis: For that I would say two out of five.
GetHuman: And finally- any advice for other Los Angeles Department of Water & Power customers?
~juliana astalis: Call them early in the day or late. Don't forget any personal or account information you might need for Los Angeles Department of Water & Power to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~juliana astalis taken from his Los Angeles Department of Water & Power customer service problem that occurred on November 15th, 2017.