Los Angeles Metro Public Transporation (MTA): Spoke to someone heard my complaint took down m...

A Los Angeles Metro Public Transporation (MTA) customer review by GetHuman user ~us citizen from November 26th, 2017

Background on ~us citizen 's case

GetHuman: ~us citizen - can you tell our other Los Angeles Metro Public Transporation (MTA) customers when your case took place?
~us citizen : Sure. It was evening, on November 23rd.
GetHuman: Did you reach out to Los Angeles Metro Public Transporation (MTA), and if so, how?
~us citizen : I used the 323-466-3876 number I found for on the GetHuman Los Angeles Metro Public Transporation (MTA) customer phone number page I was on: Los Angeles Metro Public Transporation (MTA) Customer Service Phone Number
GetHuman: And which of these common Los Angeles Metro Public Transporation (MTA) customer issues best describes the reason you wanted to talk to them?
(Shows ~us citizen a list of common Los Angeles Metro Public Transporation (MTA) problems)
~us citizen : "Loyalty program" was why I was trying to call.

~us citizen 's review of Los Angeles Metro Public Transporation (MTA) customer service

GetHuman: So how would you sum up your experience for GetHuman's Los Angeles Metro Public Transporation (MTA) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~us citizen : Spoke to someone heard my complaint took down my number and said " the phone call will be reported through the operator" what!?!?!?!*Bus driver didnt open doors foor me for no reason, and beagan to move while i was infront of the doors when the bus was stopped due to a red light. Wow.someone needs to check them tapes *March ** **** at *:***Line *** (heading towards grand)*Male hispanic *Union and **rd bus stop
GetHuman: Let's quantify your experience contacting Los Angeles Metro Public Transporation (MTA). On a scale of 1 to 5, how easy is it go get help on a Los Angeles Metro Public Transporation (MTA) problem?
~us citizen : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~us citizen : I'd give them a four out of five on communication.
GetHuman: And what about Los Angeles Metro Public Transporation (MTA)'s ability to quickly and effectively address your problem?
~us citizen : For that I would say one out of five.
GetHuman: And finally- any advice for other Los Angeles Metro Public Transporation (MTA) customers?
~us citizen : Call them early in the day or late. Don't forget any personal or account information you might need for Los Angeles Metro Public Transporation (MTA) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~us citizen taken from his Los Angeles Metro Public Transporation (MTA) customer service problem that occurred on November 23rd, 2017.

Los Angeles Metro Public Transporation (MTA)

2.71 of 5 stars | 34 reviews

~us citizen 's Los Angeles Metro Public Transporation (MTA) Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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