MagicJack: Very courteous, helpful & solved my problem.
A MagicJack customer review by GetHuman user ~Beverly Baker from November 23rd, 2017
Background on ~Beverly Baker's case
GetHuman: ~Beverly Baker - can you tell our other MagicJack customers when your case took place?
~Beverly Baker: Yup. It was evening, on November 15th.
GetHuman: Did you reach out to MagicJack, and if so, how?
GetHuman: And which of these common MagicJack customer issues best describes the reason you wanted to talk to them?
(Shows ~Beverly Baker a list of common MagicJack problems)
~Beverly Baker: "Where to buy" was why I was trying to call.
~Beverly Baker's review of MagicJack customer service
GetHuman: So how would you sum up your experience for GetHuman's MagicJack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Beverly Baker: Very courteous, helpful & solved my problem.
GetHuman: Let's quantify your experience contacting MagicJack. On a scale of 1 to 5, how easy is it go get help on a MagicJack problem?
~Beverly Baker: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Beverly Baker: I'd give them a four out of five on communication.
GetHuman: And what about MagicJack's ability to quickly and effectively address your problem?
~Beverly Baker: For that I would say three out of five.
GetHuman: And finally- any advice for other MagicJack customers?
~Beverly Baker: Call them early in the day or late. Don't forget any personal or account information you might need for MagicJack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Beverly Baker taken from his MagicJack customer service problem that occurred on November 15th, 2017.