MagicJack: M J, CALL BACK TOMORROW ? TOMORROW ???* What ki...
A MagicJack customer review by GetHuman user ~Uncle Joe; The Elder; from November 23rd, 2017
Background on ~Uncle Joe; The Elder;'s case
GetHuman: ~Uncle Joe; The Elder; - can you tell our other MagicJack customers when your case took place?
~Uncle Joe; The Elder;: Yes I can. It was morning, on November 18th.
GetHuman: Did you reach out to MagicJack, and if so, how?
GetHuman: And which of these common MagicJack customer issues best describes the reason you wanted to talk to them?
(Shows ~Uncle Joe; The Elder; a list of common MagicJack problems)
~Uncle Joe; The Elder;: "Warranty claim" was why I was trying to call.
~Uncle Joe; The Elder;'s review of MagicJack customer service
GetHuman: So how would you sum up your experience for GetHuman's MagicJack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Uncle Joe; The Elder;: M J, CALL BACK TOMORROW ? TOMORROW ???* What kind of a mickey mouse outfit are you running ??? SHAME ON YOU* *I want service NOW ! AND TOMORROW !* An old customer so get on the ball! * Do your job right !!! J.S,
GetHuman: Let's quantify your experience contacting MagicJack. On a scale of 1 to 5, how easy is it go get help on a MagicJack problem?
~Uncle Joe; The Elder;: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Uncle Joe; The Elder;: I'd give them a three out of five on communication.
GetHuman: And what about MagicJack's ability to quickly and effectively address your problem?
~Uncle Joe; The Elder;: For that I would say one out of five.
GetHuman: And finally- any advice for other MagicJack customers?
~Uncle Joe; The Elder;: Call them early in the day or late. Don't forget any personal or account information you might need for MagicJack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Uncle Joe; The Elder; taken from his MagicJack customer service problem that occurred on November 18th, 2017.