MagicJack: i can make a call but I cannot receive a call...
A MagicJack customer review by GetHuman user ~Lina Pellerin from November 25th, 2017
Background on ~Lina Pellerin's case
GetHuman: ~Lina Pellerin - can you tell our other MagicJack customers when your case took place?
~Lina Pellerin: Yes. It was late at night, on November 21st.
GetHuman: Did you reach out to MagicJack, and if so, how?
GetHuman: And which of these common MagicJack customer issues best describes the reason you wanted to talk to them?
(Shows ~Lina Pellerin a list of common MagicJack problems)
~Lina Pellerin: "Repairs" was why I was trying to call.
~Lina Pellerin's review of MagicJack customer service
GetHuman: So how would you sum up your experience for GetHuman's MagicJack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lina Pellerin: i can make a call but I cannot receive a call, it's always my voice mail receive the call with a message.
GetHuman: Let's quantify your experience contacting MagicJack. On a scale of 1 to 5, how easy is it go get help on a MagicJack problem?
~Lina Pellerin: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lina Pellerin: I'd give them a four out of five on communication.
GetHuman: And what about MagicJack's ability to quickly and effectively address your problem?
~Lina Pellerin: For that I would say one out of five.
GetHuman: And finally- any advice for other MagicJack customers?
~Lina Pellerin: Call them early in the day or late. Don't forget any personal or account information you might need for MagicJack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lina Pellerin taken from his MagicJack customer service problem that occurred on November 21st, 2017.