Mail.com Customer Reviews

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Mail.com Ratings Summary

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
2.3
OUT OF 5
RESPONSIVENESS
21.6
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


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Recent Mail.com Reviews 1 - 15 of 41

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 by Anonymous - from 19 days ago

bad quality services.not having any mobile update option for getting password back. Read full review ›
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 by Anonymous - from 30 days ago

Basically if you have a FREE account you're SOL. Read full review ›
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 by hermn - from 1 mo ago

My mail.com email account has been blocked for four days. I have responded to emails from them on a gmail account and cannot get my account Read full review ›
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 by customer - from 4 mos ago

As a premium customer, I called and spoke with Elaine who promptly answered the phone and addressed my password reset. It was less than 30 s Read full review ›
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 by Anonymous - from 7 mos ago

They say they are open, but don't count your breath Read full review ›
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 by Anonymous - from 7 mos ago

They say they are open, but don't count your breath Read full review ›
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 by icddianap - from 8 mos ago

Awful service provider! Read full review ›
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 by cmebd - from 9 mos ago

I couldn't get them via the phone number (premium account support) I live in Australia and the support is no longer 24/7 it is 7am to 5pm Pa Read full review ›
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 by Anonymous - from 9 mos ago

lots of bugs in the new interface! lots of issues and they keep denying the issue is coming from their end! then later they would send an ap Read full review ›
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 by MAILDELETE - from 9 mos ago

TERRIBLY TEDIOUS AND UNNECESSARILY COMPLICATED TO USE THEIR SO CALLED "UPGRADED" EMAIL SERVICES. IT IS ALSO LABORIOUS TO SEND EVEN THE SMALL Read full review ›
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 by FrankB - from 10 mos ago

Lost more than 10 years of mail after they "upgraded" system.They took forever to respond,never explained why,promised to restore my mail & Read full review ›
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 by Anonymous - from 11 mos ago

mail.com closed my account when it sold the @teacher.com domain in March 2011. They are still billing me a forwarding fee every month even Read full review ›
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 by PaulB - from 11 mos ago

I have not been able to access my mail.com email for the past 2 days, either via pop or via the mail.com web site. My password suddenly stop Read full review ›
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 by PISSED - from 11 mos ago

Lost 15 years of mail thru an upgrade they never announced. this is the second time.I pay for this service. Not anymore.Done. no third chanc Read full review ›
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 by VictoriaMary - from 11 mos ago

I have not been able to access my e-mail account with Mail.com since May 24, 2011. I have had a mail.com e-mail account for many years and Read full review ›
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