Mail.com: totally waste ********
A Mail.com customer review by GetHuman user ~david williams from November 26th, 2017
Background on ~david williams's case
GetHuman: ~david williams - can you tell our other Mail.com customers when your case took place?
~david williams: Yeah. It was afternoon, on November 21st.
GetHuman: Did you reach out to Mail.com, and if so, how?
GetHuman: And which of these common Mail.com customer issues best describes the reason you wanted to talk to them?
(Shows ~david williams a list of common Mail.com problems)
~david williams: "Overcharge/Strange charge" was why I was trying to call.
~david williams's review of Mail.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Mail.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~david williams: totally waste ********
GetHuman: Let's quantify your experience contacting Mail.com. On a scale of 1 to 5, how easy is it go get help on a Mail.com problem?
~david williams: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~david williams: I'd give them a two out of five on communication.
GetHuman: And what about Mail.com's ability to quickly and effectively address your problem?
~david williams: For that I would say one out of five.
GetHuman: And finally- any advice for other Mail.com customers?
~david williams: Call them early in the day or late. Don't forget any personal or account information you might need for Mail.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~david williams taken from his Mail.com customer service problem that occurred on November 21st, 2017.