by Tim Westwood
- 1 year ago
“I am a long time user, ever since the days of Outblaze. The new change to AOL is fantastic. My e-mail service has never worked better. The new support phone number for premium service is great. There is hardly any wait time, everyone there knows there stuff and is really nice and personable. I had some user specific issues that they went out of there way to help me with, im an older person and not so tech savvy.Some of the reviews i have read here are not fair. I usually never leave reviews but i thought i had to speak up. Please keep in mind that there phone support is for premium customers only, as i see most of the negative reviews seem to harp on that, although i have also used there support via e-mail and they respond promptly. I highly recommend the premium service as it has many perks, the best being NO ADS!!!
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Overall Quality
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Communication
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Waited
1 min