Marlo Furniture: Caneese (customer service)was excellent.
A Marlo Furniture customer review by GetHuman user ~KAF from November 19th, 2017
Background on ~KAF's case
GetHuman: ~KAF - can you tell our other Marlo Furniture customers when your case took place?
~KAF: Yes. It was evening, on November 11th.
GetHuman: Did you reach out to Marlo Furniture, and if so, how?
GetHuman: And which of these common Marlo Furniture customer issues best describes the reason you wanted to talk to them?
(Shows ~KAF a list of common Marlo Furniture problems)
~KAF: "Returns" was why I was trying to call.
~KAF's review of Marlo Furniture customer service
GetHuman: So how would you sum up your experience for GetHuman's Marlo Furniture customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~KAF: Caneese (customer service)was excellent.
GetHuman: Let's quantify your experience contacting Marlo Furniture. On a scale of 1 to 5, how easy is it go get help on a Marlo Furniture problem?
~KAF: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~KAF: I'd give them a three out of five on communication.
GetHuman: And what about Marlo Furniture's ability to quickly and effectively address your problem?
~KAF: For that I would say two out of five.
GetHuman: And finally- any advice for other Marlo Furniture customers?
~KAF: Call them early in the day or late. Don't forget any personal or account information you might need for Marlo Furniture to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~KAF taken from his Marlo Furniture customer service problem that occurred on November 11th, 2017.