Mary Kay Cosmetics: Number is not ****, only works Monday - Friday...
A Mary Kay Cosmetics customer review by GetHuman user ~Unhappy Shopper from November 22nd, 2017
Background on ~Unhappy Shopper's case
GetHuman: ~Unhappy Shopper - can you tell our other Mary Kay Cosmetics customers when your case took place?
~Unhappy Shopper: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Mary Kay Cosmetics, and if so, how?
GetHuman: And which of these common Mary Kay Cosmetics customer issues best describes the reason you wanted to talk to them?
(Shows ~Unhappy Shopper a list of common Mary Kay Cosmetics problems)
~Unhappy Shopper: "Track order" was why I was trying to call.
~Unhappy Shopper's review of Mary Kay Cosmetics customer service
GetHuman: So how would you sum up your experience for GetHuman's Mary Kay Cosmetics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unhappy Shopper: Number is not ****, only works Monday - Friday not weekends.
GetHuman: Let's quantify your experience contacting Mary Kay Cosmetics. On a scale of 1 to 5, how easy is it go get help on a Mary Kay Cosmetics problem?
~Unhappy Shopper: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unhappy Shopper: I'd give them a one out of five on communication.
GetHuman: And what about Mary Kay Cosmetics's ability to quickly and effectively address your problem?
~Unhappy Shopper: For that I would say four out of five.
GetHuman: And finally- any advice for other Mary Kay Cosmetics customers?
~Unhappy Shopper: Call them early in the day or late. Don't forget any personal or account information you might need for Mary Kay Cosmetics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unhappy Shopper taken from his Mary Kay Cosmetics customer service problem that occurred on November 20th, 2017.