Mary Kay Cosmetics: I want to talk to Mary Kay personnel in person

A Mary Kay Cosmetics customer review by GetHuman user ~Anunciata carlton from November 25th, 2017

Background on ~Anunciata carlton's case

GetHuman: ~Anunciata carlton - can you tell our other Mary Kay Cosmetics customers when your case took place?
~Anunciata carlton: Sure. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Mary Kay Cosmetics, and if so, how?
~Anunciata carlton: I used the 800-627-9529 number I found for on the GetHuman Mary Kay Cosmetics customer phone number page I was on: Mary Kay Cosmetics Customer Service Phone Number
GetHuman: And which of these common Mary Kay Cosmetics customer issues best describes the reason you wanted to talk to them?
(Shows ~Anunciata carlton a list of common Mary Kay Cosmetics problems)
~Anunciata carlton: "Track order" was why I was trying to call.

~Anunciata carlton's review of Mary Kay Cosmetics customer service

GetHuman: So how would you sum up your experience for GetHuman's Mary Kay Cosmetics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anunciata carlton: I want to talk to Mary Kay personnel in person
GetHuman: Let's quantify your experience contacting Mary Kay Cosmetics. On a scale of 1 to 5, how easy is it go get help on a Mary Kay Cosmetics problem?
~Anunciata carlton: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anunciata carlton: I'd give them a one out of five on communication.
GetHuman: And what about Mary Kay Cosmetics's ability to quickly and effectively address your problem?
~Anunciata carlton: For that I would say two out of five.
GetHuman: And finally- any advice for other Mary Kay Cosmetics customers?
~Anunciata carlton: Call them early in the day or late. Don't forget any personal or account information you might need for Mary Kay Cosmetics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anunciata carlton taken from his Mary Kay Cosmetics customer service problem that occurred on November 23rd, 2017.

Mary Kay Cosmetics

1.00 of 5 stars | 24 reviews

~Anunciata carlton's Mary Kay Cosmetics Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Mary Kay Cosmetics, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Mary Kay Cosmetics in any way.

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