Maytag: horrible

A Maytag customer review by GetHuman user ~dont know from November 20th, 2017

Background on ~dont know's case

GetHuman: ~dont know - can you tell our other Maytag customers when your case took place?
~dont know: Yes. It was afternoon, on November 11th.
GetHuman: Did you reach out to Maytag, and if so, how?
~dont know: I used the 800-344-1274 number I found for on the GetHuman Maytag customer phone number page I was on: Maytag Customer Service Phone Number
GetHuman: And which of these common Maytag customer issues best describes the reason you wanted to talk to them?
(Shows ~dont know a list of common Maytag problems)
~dont know: "Returns" was why I was trying to call.

~dont know's review of Maytag customer service

GetHuman: So how would you sum up your experience for GetHuman's Maytag customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dont know: horrible
GetHuman: Let's quantify your experience contacting Maytag. On a scale of 1 to 5, how easy is it go get help on a Maytag problem?
~dont know: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dont know: I'd give them a three out of five on communication.
GetHuman: And what about Maytag's ability to quickly and effectively address your problem?
~dont know: For that I would say two out of five.
GetHuman: And finally- any advice for other Maytag customers?
~dont know: Call them early in the day or late. Don't forget any personal or account information you might need for Maytag to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dont know taken from his Maytag customer service problem that occurred on November 11th, 2017.

Maytag

1.67 of 5 stars | 47 reviews

~dont know's Maytag Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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