Maytag: Received conflicting information. Got manager...

A Maytag customer review by GetHuman user ~Roselind from November 25th, 2017

Background on ~Roselind's case

GetHuman: ~Roselind - can you tell our other Maytag customers when your case took place?
~Roselind: Yeah. It was morning, on November 20th.
GetHuman: Did you reach out to Maytag, and if so, how?
~Roselind: I used the 800-344-1274 number I found for on the GetHuman Maytag customer phone number page I was on: Maytag Customer Service Phone Number
GetHuman: And which of these common Maytag customer issues best describes the reason you wanted to talk to them?
(Shows ~Roselind a list of common Maytag problems)
~Roselind: "Warranty claim" was why I was trying to call.

~Roselind's review of Maytag customer service

GetHuman: So how would you sum up your experience for GetHuman's Maytag customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Roselind: Received conflicting information. Got manager on phone, who just repeated that they will not service our DW. This is just a month out of * year warranty. It is a control panel problem, so we were sold a faulty product.
GetHuman: Let's quantify your experience contacting Maytag. On a scale of 1 to 5, how easy is it go get help on a Maytag problem?
~Roselind: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Roselind: I'd give them a two out of five on communication.
GetHuman: And what about Maytag's ability to quickly and effectively address your problem?
~Roselind: For that I would say one out of five.
GetHuman: And finally- any advice for other Maytag customers?
~Roselind: Call them early in the day or late. Don't forget any personal or account information you might need for Maytag to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Roselind taken from his Maytag customer service problem that occurred on November 20th, 2017.

Maytag

1.67 of 5 stars | 47 reviews

~Roselind's Maytag Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Maytag, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Maytag in any way.

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