McDonald's: the manager ***** says he will call. then call...
A McDonald's customer review by GetHuman user ~your momma from November 27th, 2017
Background on ~your momma 's case
GetHuman: ~your momma - can you tell our other McDonald's customers when your case took place?
~your momma : Yes. It was afternoon, on November 25th.
GetHuman: Did you reach out to McDonald's, and if so, how?
GetHuman: And which of these common McDonald's customer issues best describes the reason you wanted to talk to them?
(Shows ~your momma a list of common McDonald's problems)
~your momma : "Complaint" was why I was trying to call.
~your momma 's review of McDonald's customer service
GetHuman: So how would you sum up your experience for GetHuman's McDonald's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~your momma : the manager ***** says he will call. then call a day letter with excuses. they stole *dollars from me because they have the worst management
GetHuman: Let's quantify your experience contacting McDonald's. On a scale of 1 to 5, how easy is it go get help on a McDonald's problem?
~your momma : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~your momma : I'd give them a one out of five on communication.
GetHuman: And what about McDonald's's ability to quickly and effectively address your problem?
~your momma : For that I would say four out of five.
GetHuman: And finally- any advice for other McDonald's customers?
~your momma : Call them early in the day or late. Don't forget any personal or account information you might need for McDonald's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~your momma taken from his McDonald's customer service problem that occurred on November 25th, 2017.