Medco Insurance: Answered question no problems.
A Medco Insurance customer review by GetHuman user GetHuman-114511 from November 15th, 2017
Background on GetHuman-114511's case
GetHuman: GetHuman-114511 - can you tell our other Medco Insurance customers when your case took place?
GetHuman-114511: Sure. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Medco Insurance, and if so, how?
GetHuman: And which of these common Medco Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-114511 a list of common Medco Insurance problems)
GetHuman-114511: "Coverage question" was why I was trying to call.
GetHuman-114511's review of Medco Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Medco Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-114511: Answered question no problems.
GetHuman: Let's quantify your experience contacting Medco Insurance. On a scale of 1 to 5, how easy is it go get help on a Medco Insurance problem?
GetHuman-114511: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-114511: I'd give them a three out of five on communication.
GetHuman: And what about Medco Insurance's ability to quickly and effectively address your problem?
GetHuman-114511: For that I would say two out of five.
GetHuman: And finally- any advice for other Medco Insurance customers?
GetHuman-114511: Call them early in the day or late. Don't forget any personal or account information you might need for Medco Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-114511 taken from his Medco Insurance customer service problem that occurred on November 9th, 2017.