Meetup.com: Boasts service **** yet got voice mail directin...

A Meetup.com customer review by GetHuman user ~Elaine Falcone from November 24th, 2017

Background on ~Elaine Falcone's case

GetHuman: ~Elaine Falcone - can you tell our other Meetup.com customers when your case took place?
~Elaine Falcone: Yes. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Meetup.com, and if so, how?
~Elaine Falcone: I used a help page I found on the GetHuman Meetup.com customer service contact info page: Contact Meetup.com Customer Service
GetHuman: And which of these common Meetup.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Elaine Falcone a list of common Meetup.com problems)
~Elaine Falcone: "Complaint" was why I was trying to contact.

~Elaine Falcone's review of Meetup.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Meetup.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Elaine Falcone: Boasts service **** yet got voice mail directing to contact via email.
GetHuman: Let's quantify your experience contacting Meetup.com. On a scale of 1 to 5, how easy is it go get help on a Meetup.com problem?
~Elaine Falcone: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Elaine Falcone: I'd give them a one out of five on communication.
GetHuman: And what about Meetup.com's ability to quickly and effectively address your problem?
~Elaine Falcone: For that I would say three out of five.
GetHuman: And finally- any advice for other Meetup.com customers?
~Elaine Falcone: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Meetup.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Elaine Falcone taken from his Meetup.com customer service problem that occurred on November 23rd, 2017.

Meetup.com

1.00 of 5 stars | 37 reviews

~Elaine Falcone's Meetup.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Meetup.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Meetup.com in any way.

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