Megabus Customer Reviews

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Megabus Ratings Summary

SUPPORT QUALITY
2.6
OUT OF 5
COMMUNICATION
2.8
OUT OF 5
RESPONSIVENESS
17.2
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


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Recent Megabus Reviews 1 - 15 of 258

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 by KEH - from 6 days ago

Thank you, Get Human. Read full review ›
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 by Anonymous - from 11 days ago

I need to change my time or date on my ticket cuz I have a emergency Read full review ›
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 by DCtoHampton - from 16 days ago

My daughter had to wait for the bus for 4hours!! That's just unacceptable. Then I had to wait 20minutes to get an answer where the bus was? Read full review ›
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 by Shuntay Knox - from 23 days ago

You all have the worst service that I ever been through Read full review ›
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 by Anonymous - from 24 days ago

Very unprofessional my parents left Nashville at 10:23am this morning and was suppose to arrive at 5:20 in Indianapolis. It is after midnigh Read full review ›
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 by Anonymous - from 25 days ago

Good afternoon, I am currently riding your one of your buses to ft lauderdale. When I arrived to check my bags the driver asked me how many Read full review ›
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 by latesa - from 1 mo ago

Bus broke down twice. Never ever ride these buses. They want refund cheating people out their money. They need new buses Read full review ›
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 by Jacqueline Bell - from 1 mo ago

I'm actively on the bus to Houston and was told if our conversation can be heard we will be asked to get off the bus but keep in mind it is Read full review ›
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 by Los Angeles - from 1 mo ago

I left a bag in the hold of the bus, called BEFORE it got to next/last stop.Very unhelpful. BAG WAS NEVER FOUND. Read full review ›
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 by reneeaware - from 1 mo ago

emergency came up could not use ticket would not reschedule would not refund money no compassion with this company don't use Read full review ›
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 by carisha - from 1 mo ago

Answer phone quick Read full review ›
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 by mary - from 1 mo ago

My daughter is 17yrs old and is always rides the megabus to and from Houston tx to baton rouge la never have they ever told me that she woul Read full review ›
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 by Janet - from 1 mo ago

Waited a half hour only to be cut off. Read full review ›
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 by Janet - from 1 mo ago

After waiting over a half an hour, I asked a question and was told, "I'll check." Then I was cut off. Read full review ›
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 by Anonymous - from 1 mo ago

very useful :) Read full review ›
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