Megabus Customer Reviews

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Megabus Ratings Summary

SUPPORT QUALITY
2.6
OUT OF 5
COMMUNICATION
2.8
OUT OF 5
RESPONSIVENESS
17.6
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


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Recent Megabus Reviews 1 - 15 of 258

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 by Marceila - from 21 hrs ago

RI call to change the date of my reservation from January 27 to January 28 because when I waited at the bus stop with my 5month old baby upo Read full review ›
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 by felipe valle giler - from 1 day ago

me dijo q tenia q contestar a otra persona pobre servivio Read full review ›
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 by Kate - from 8 days ago

I would be very wary about booking on Megabus. We booked a NYC-DC trip about a month ahead for my niece. On the morning of the trip, weather Read full review ›
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 by Dbendersky - from 9 days ago

Fixed the problem satisfactory Read full review ›
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 by Vistonya - from 21 days ago

This company has the worst customer service I have ever experienced. I would rather walk to my destination than to ever patronize this comp Read full review ›
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 by The truth - from 22 days ago

Question answered promptly and professionally. Read full review ›
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 by 237 - from 29 days ago

Terrible customer service. Attendants have aggressive tone in their voices need to be trained refer back to customer relation classes Read full review ›
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 by F. ROBINSON - from 29 days ago

I lost my backpack and NO ONE HAS HELPED ME OR SHOWED ANY CONCERN. Read full review ›
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 by Anonymous - from 1 mo ago

I had to call twice, the first time the machine hung up on me, the second time I pressed zero as soon as I could to get an operator. immedia Read full review ›
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 by None - from 1 mo ago

Driver left my active duty military son stranded in New York by himself in the middle of the night and then proceeded to leave early and ref Read full review ›
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 by anon2 - from 1 mo ago

spoke to Monica. she put me on hold briefly then returned with answer Read full review ›
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 by None - from 1 mo ago

Stupid ass buss driver charged me 25 for a luggage that could of went under the seat . Then told me I could just give her 15 . Felt gipped o Read full review ›
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 by Uzi Zaidi - from 1 mo ago

Excellent service Read full review ›
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 by betty - from 1 mo ago

fortyfive minutes Read full review ›
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 by Anonymous - from 1 mo ago

Terrible Read full review ›
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