Megabus Customer Reviews

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Megabus Ratings Summary

SUPPORT QUALITY
2.6
OUT OF 5
COMMUNICATION
2.8
OUT OF 5
RESPONSIVENESS
16.7
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


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Recent Megabus Reviews 1 - 15 of 258

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 by Anonymous - from 5 days ago

Really rude person on the phone. She hung up on me because I wanted to speak to a supervisor...she said according her job title she had to d Read full review ›
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 by furious - from 8 days ago

There is no human to talk to, just a recording telling you that they'll call you back. I left a tablet computer on the bus. They notified me Read full review ›
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 by Linda - from 8 days ago

My whole experience with MagaBus was exceptional from beginning to end. Read full review ›
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 by Anonymous - from 9 days ago

Want refund for services not rendered Read full review ›
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 by Megabus=MegaCROOKS!!! - from 11 days ago

PLEASE AVOID TAKING MEGABUS! I know it's cheap and can actually seem like a good deal IF nothing seriously goes wrong, but overwhelmingly th Read full review ›
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 by kw - from 11 days ago

The several people I spoke with were unable (or unwilling) to answer my questions and they were unable to connect me with someone who could. Read full review ›
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 by LUCY - from 15 days ago

DONT TRAVEL IN MEGABUS, THEY ARE VERY UNPROFESSIONAL, TODAY THEY LEAVE MY MOM EVEN WHEN SHE WAS ON TIME AND WITH HER TICKET AND I STILL WAIT Read full review ›
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 by Anonymous - from 15 days ago

I called mega bus to confirm the SIZE limitation of carryon luggage. after about 10 minutes of bantering back and forth; I asked to speak w Read full review ›
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 by my damn reservations - from 21 days ago

I purchased a ticket yesterday coming from a funeral that morning from Louisville Kentucky to Chicago.my schedule was as follow 12:30a.m to Read full review ›
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 by Anonymous - from 22 days ago

worst customer service ever! Read full review ›
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 by Grubgi - from 22 days ago

Very unhelpful Read full review ›
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 by fedupRider - from 30 days ago

12 midnight bus driver was rude and inconsiderate upon advising riders that since they cld not get on the bus at the katy stop that he wld l Read full review ›
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 by Meg64 - from 1 mo ago

Had a question - got an answer. That's all I ask for. Great travel for a great price. Read full review ›
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 by drsahab - from 1 mo ago

good service and was able to answer my query promptly Read full review ›
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 by bus rider - from 1 mo ago

This bus company stinks and you should find other transportation. They took money when they knew about delays... then they refused to give Read full review ›
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