Megabus: Excellent service

A Megabus customer review by GetHuman user ~Uzi Zaidi from November 25th, 2017

Background on ~Uzi Zaidi's case

GetHuman: ~Uzi Zaidi - can you tell our other Megabus customers when your case took place?
~Uzi Zaidi: Yes I can. It was afternoon, on November 17th.
GetHuman: Did you reach out to Megabus, and if so, how?
~Uzi Zaidi: I used the 877-462-6342 number I found for on the GetHuman Megabus customer phone number page I was on: Megabus Customer Service Phone Number
GetHuman: And which of these common Megabus customer issues best describes the reason you wanted to talk to them?
(Shows ~Uzi Zaidi a list of common Megabus problems)
~Uzi Zaidi: "Make a booking" was why I was trying to call.

~Uzi Zaidi's review of Megabus customer service

GetHuman: So how would you sum up your experience for GetHuman's Megabus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Uzi Zaidi: Excellent service
GetHuman: Let's quantify your experience contacting Megabus. On a scale of 1 to 5, how easy is it go get help on a Megabus problem?
~Uzi Zaidi: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Uzi Zaidi: I'd give them a one out of five on communication.
GetHuman: And what about Megabus's ability to quickly and effectively address your problem?
~Uzi Zaidi: For that I would say three out of five.
GetHuman: And finally- any advice for other Megabus customers?
~Uzi Zaidi: Call them early in the day or late. Don't forget any personal or account information you might need for Megabus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Uzi Zaidi taken from his Megabus customer service problem that occurred on November 17th, 2017.

Megabus

2.08 of 5 stars | 229 reviews

~Uzi Zaidi's Megabus Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Megabus, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Megabus in any way.

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