Megabus: Question answered promptly and professionally.
A Megabus customer review by GetHuman user ~The truth from November 25th, 2017
Background on ~The truth's case
GetHuman: ~The truth - can you tell our other Megabus customers when your case took place?
~The truth: Sure. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Megabus, and if so, how?
GetHuman: And which of these common Megabus customer issues best describes the reason you wanted to talk to them?
(Shows ~The truth a list of common Megabus problems)
~The truth: "Missing Item" was why I was trying to call.
~The truth's review of Megabus customer service
GetHuman: So how would you sum up your experience for GetHuman's Megabus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~The truth: Question answered promptly and professionally.
GetHuman: Let's quantify your experience contacting Megabus. On a scale of 1 to 5, how easy is it go get help on a Megabus problem?
~The truth: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~The truth: I'd give them a two out of five on communication.
GetHuman: And what about Megabus's ability to quickly and effectively address your problem?
~The truth: For that I would say one out of five.
GetHuman: And finally- any advice for other Megabus customers?
~The truth: Call them early in the day or late. Don't forget any personal or account information you might need for Megabus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~The truth taken from his Megabus customer service problem that occurred on November 22nd, 2017.