Meijer: Contacting customer service wasn't an issue, bu...
A Meijer customer review by GetHuman user GetHuman-380827 from November 3rd, 2017
Background on GetHuman-380827's case
GetHuman: GetHuman-380827 - can you tell our other Meijer customers when your case took place?
GetHuman-380827: Yeah. It was afternoon, on October 31st.
GetHuman: Did you reach out to Meijer, and if so, how?
GetHuman: And which of these common Meijer customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-380827 a list of common Meijer problems)
GetHuman-380827: "Change order" was why I was trying to call.
GetHuman-380827's review of Meijer customer service
GetHuman: So how would you sum up your experience for GetHuman's Meijer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-380827: Contacting customer service wasn't an issue, but resolving the issue, the wrong product was sent, has been a nightmare. They disregarded the error for a month, and two months later, I have not received my refund. I'll never shop with them again!
GetHuman: Let's quantify your experience contacting Meijer. On a scale of 1 to 5, how easy is it go get help on a Meijer problem?
GetHuman-380827: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-380827: I'd give them a one out of five on communication.
GetHuman: And what about Meijer's ability to quickly and effectively address your problem?
GetHuman-380827: For that I would say two out of five.
GetHuman: And finally- any advice for other Meijer customers?
GetHuman-380827: Call them early in the day or late. Don't forget any personal or account information you might need for Meijer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-380827 taken from his Meijer customer service problem that occurred on October 31st, 2017.