Menard Inc.: menards.com seems to use rebates as "bait" but...

A Menard Inc. customer review by GetHuman user ~srenovo from November 23rd, 2017

Background on ~srenovo's case

GetHuman: ~srenovo - can you tell our other Menard Inc. customers when your case took place?
~srenovo: Sure. It was afternoon, on November 16th.
GetHuman: Did you reach out to Menard Inc., and if so, how?
~srenovo: I used a email I found on the GetHuman Menard Inc. customer service contact info page: Contact Menard Inc. Customer Service
GetHuman: And which of these common Menard Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~srenovo a list of common Menard Inc. problems)
~srenovo: "Returns" was why I was trying to contact.

~srenovo's review of Menard Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Menard Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~srenovo: menards.com seems to use rebates as "bait" but they are not clear an internet shopper may have to travel long distances to cash in in the form of merchandise - not a rebate.
GetHuman: Let's quantify your experience contacting Menard Inc.. On a scale of 1 to 5, how easy is it go get help on a Menard Inc. problem?
~srenovo: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~srenovo: I'd give them a one out of five on communication.
GetHuman: And what about Menard Inc.'s ability to quickly and effectively address your problem?
~srenovo: For that I would say three out of five.
GetHuman: And finally- any advice for other Menard Inc. customers?
~srenovo: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Menard Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~srenovo taken from his Menard Inc. customer service problem that occurred on November 16th, 2017.

Menard Inc.

1.69 of 5 stars | 74 reviews

~srenovo's Menard Inc. Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Menard Inc., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Menard Inc. in any way.

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