Menard Inc.: Received my order today and was missing * items...

A Menard Inc. customer review by GetHuman user ~Not Happy at all from November 24th, 2017

Background on ~Not Happy at all's case

GetHuman: ~Not Happy at all - can you tell our other Menard Inc. customers when your case took place?
~Not Happy at all: Sure. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Menard Inc., and if so, how?
~Not Happy at all: I used a email I found on the GetHuman Menard Inc. customer service contact info page: Contact Menard Inc. Customer Service
GetHuman: And which of these common Menard Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Not Happy at all a list of common Menard Inc. problems)
~Not Happy at all: "Make a purchase" was why I was trying to contact.

~Not Happy at all's review of Menard Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Menard Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Not Happy at all: Received my order today and was missing * items. no phone number available. Menards charged me and included the items on the invoice....guess they forgot to put them in the box. We will see how long this takes to get the rest of my order.
GetHuman: Let's quantify your experience contacting Menard Inc.. On a scale of 1 to 5, how easy is it go get help on a Menard Inc. problem?
~Not Happy at all: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Not Happy at all: I'd give them a three out of five on communication.
GetHuman: And what about Menard Inc.'s ability to quickly and effectively address your problem?
~Not Happy at all: For that I would say two out of five.
GetHuman: And finally- any advice for other Menard Inc. customers?
~Not Happy at all: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Menard Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Not Happy at all taken from his Menard Inc. customer service problem that occurred on November 15th, 2017.

Menard Inc.

1.69 of 5 stars | 74 reviews

~Not Happy at all's Menard Inc. Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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