Merchants Insurance Group: heather was great
A Merchants Insurance Group customer review by GetHuman user ~howielawn from November 18th, 2017
Background on ~howielawn's case
GetHuman: ~howielawn - can you tell our other Merchants Insurance Group customers when your case took place?
~howielawn: Sure. It was morning, on November 14th.
GetHuman: Did you reach out to Merchants Insurance Group, and if so, how?
GetHuman: And which of these common Merchants Insurance Group customer issues best describes the reason you wanted to talk to them?
(Shows ~howielawn a list of common Merchants Insurance Group problems)
~howielawn: "Coverage question" was why I was trying to call.
~howielawn's review of Merchants Insurance Group customer service
GetHuman: So how would you sum up your experience for GetHuman's Merchants Insurance Group customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~howielawn: heather was great
GetHuman: Let's quantify your experience contacting Merchants Insurance Group. On a scale of 1 to 5, how easy is it go get help on a Merchants Insurance Group problem?
~howielawn: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~howielawn: I'd give them a five out of five on communication.
GetHuman: And what about Merchants Insurance Group's ability to quickly and effectively address your problem?
~howielawn: For that I would say three out of five.
GetHuman: And finally- any advice for other Merchants Insurance Group customers?
~howielawn: Call them early in the day or late. Don't forget any personal or account information you might need for Merchants Insurance Group to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~howielawn taken from his Merchants Insurance Group customer service problem that occurred on November 14th, 2017.
Merchants Insurance Group
5.00 of 5 stars | 1 reviews
~howielawn's Merchants Insurance Group Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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